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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.2 out of 5 stars with 808 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are positive about the washer's cleaning performance, quiet operation, ease of use, and capacity. Some customers have mentioned issues with the spin cycle and reliability. There were also a few complaints regarding installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 807 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer will let you know when needs to be cleaned out which is a good thing. It has different codes to know read pamphlet

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    High marks for my front loading machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less wear and tear on clothes. Surprised on the number of sensors that are used to wash a load of clothes. Would have preferred the use of more water during wash and less time for some cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean Laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most efficient washing machine ever and laundry smells and feels clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with a high efficiency,it is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer we’ve owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd front loading washer over the past 15 years. We did tons of research and although it wasn’t always the highest rated, we loved the feature set on this Maytag since it was exactly what we were looking for. We love the sanitize cycle, the 15 minute quick wash, the power boost, the add a garment feature, and how dry everything is coming out of the spin cycle. The display is easy to read and controls are intuitive. We’re glad we trusted our gut and bought this one. Our only complaint so far is the offgassing odor from the door seal. It’s pretty strong, but wore off over the first two to three weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag HE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 Maytags at two different houses. I would not recommend any others. Their quality is the best!!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Should have purchased from an appliance center.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by their “genius” technicians. They were late because of a truck breakdown. They appeared to be stressed and angry because of their truck issues. I had a pedestal from my previous Maytag washer, but they refused to use it. They wouldn’t give me 2 minutes to clean the floor where the previous washer had sat after it was moved. Instead they spilled water all over into the dust and made a mess which they promptly covered up with the new washer. They set it on top of a hanger making it not level. No warranty information left with me, and no information on how to start the washer. I should have purchased from an appliance specialist. I only bought a new one because my old Maytag needed repair, but with covid I wanted to limit my exposure to people. I had to hire an appliance technician to come in and set my washer on top of my Maytag pedestal and make sure it was level. Then show me how this one functions, as it’s very different from my 2012 model. If only there was the normal paperwork that comes with any other washer......in future I’ll stick with an actual appliance center for those needs.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance regarding your installation. We hope this helps. MaytagBrand

  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little longer than my top load but can now do comforters easily. Just have to remember my old dryer doesn’t hold as much as the new washer. Love that it’s American made.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Looks state of the art and highly efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the steam feature. This Maytag washer operates effortlessly and I barely realize that it is washing. this efficiency and quality is worth the purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag replaced a GE. The Maytag gets clothes much cleaner using less soap than the GE washer. So far, i love my new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Form, Function and Elegance in your laundry room

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this machine so much that I went back and purchased the matching dryer a couple of weeks later. These appliances are very well made. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Worked well, but quit spinning at 91 days old

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features and seemed good to start. The matching dryer was messed up upon delivery and we had to get a second one. Obviously I’d be happier if the machines actually worked longer before breaking though. At just over 90 days old it has quit spinning. Machine will only click, spinning died in the middle of a load. Ran diagnostics, all pass except for spinning. Waiting on Maytag to reply, I have the 5 year Best Buy warranty but they will not touch it in the first year. Even if they would right now they are not repairing anything, no matter what it is. Glad this was not my refrigerator! Disappointing in that both washer and dryer have had problems so fast. I truly expected better.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We're sorry that we are not meeting/delivering these expectations. If you have any further questions or concerns please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag front load washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Maytag product. Never any issues with these machines. A large 4.8 capacity and great color. Scratches will show will the metallic slate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really nice upgrage to our 20 year old washing machine. It's pretty straightforward and has useful features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome machine real quiet and smooth running and looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far. We’ve had it installed for about a month and no problems with it. It’s quiet, seems to use very little water and gets our clothes clean. It’s got a ton of different modes that we haven’t really explored just use the basic clean cycles. It’s also a very good efficient use of space compared to other washers. we needed one that had very tight door swing and this one was the smallest need for space despite the fact it’s a very large washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer&dryer stacked set my children purchased them for me. They work wonderfully and clothes look like someone pressed them AWESOME!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang cycle maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to use ..soap bin does not fit great,have to push good to close properly,bangs loud going to spin cycle,off balance all the time , appears to have bent the side last bang cycle ,need to investigate that yet..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working good first couple of weeks,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Unit does a good job washing clothes and is quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer in slate chrome. Works well and is quiet. Unit is very heavy making installing pedestal difficult. Should have paid to have it installed!!

    I would recommend this to a friend