Customers are positive about the washer's cleaning performance, quiet operation, ease of use, and capacity. Some customers have mentioned issues with the spin cycle and reliability. There were also a few complaints regarding installation and the door.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 808 reviews
Rated 1 out of 5 stars
Three months of light use and it no longer works
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this around the first of September, by December 1 it not longer worked. We had a repairman visit and his words were that this machine is a new model but he has seen more problems with this model than any other Maytag washer. In our case 6 parts were ordered and the backlog for this model’s parts go into next year so we will be out a new machine for at least 5 weeks. Not good when you have seven people spending a week with you during the holidays. Maytag was basically too bad sorry for the inconvenience and good bye, it’s your problem. We have geek squad but they say it’s Maytag’s warranty. We had another brand and it failed after 6 years still the manufacturer gave us a laundry allowance - Maytag gave us grief and no answers saying there are no issues with the machine despite the number of failures. Look at their website and see that about 15% of these machines fail within 6 months. We loved it until it failed. To me when over 10% of the customers complain then it’s a problem.
https://www.maytag.com/washers-and-dryers/washers/front-load-washers/p.front-load-washer-with-extra-power-and-16-hr-fresh-hold-option-4.8-cu.-ft.mhw6630hw.html
No, I would not recommend this to a friend
Brand response from MaytagTeam
Posted .
Hi TheScarletOak, thanks for the review. We regret to hear that your Maytag® Washer is not living up to your standards and we are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you!
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Large Wonderful Maytag Washing Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A necessity for some of us is a large reliable washing machine.
My wife loves it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaced a 9 year old Maytag Maxima Washer. While I spent nearly the same dollars as I did 9 years ago, this washer lacks an interior light, has a plastic window rather than the thick glass and is slightly noisier.
Maytag used to be a premium line but, now seems like just another Whirlpool product - Good but, no longer great
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item. Clothes are so soft and clean! The steam feature makes clothes so soft.
I would recommend this to a friend
Rated 5 out of 5 stars
Great washing machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and does a great job cleaning. Especially like the 16 hour fresh hold option.
I would recommend this to a friend
Rated 3 out of 5 stars
Clothes and Towels are Stiff
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've tried 4 different types of detergent, including the Maytag Swash brand but clothes (especially towels) are very rigid. Also tried extra high spin cycle, less detergent, but having the same result.
No, I would not recommend this to a friend
Brand response from MaytagTeam
Posted .
Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 3 out of 5 stars
Wash machine
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is no light on inside
The soap dispenser seems cheap
I am disappointed
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this Maytag washer after our first and only Maytag set died after 34 years. We have not been disappointed - the Maytag continues to live up to its name. Controls and timers are easy to use and they guide you through every step of the cycle process. No problems, concerns or service issues so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love my new machine! It’s easy to use and cleans even better than my old Maytag front loader that finally went kaput with the heavy door the hinge was cracked and couldn’t be repaired or replaced, I had it for many years so I’m not going to complain I hope this fantastic machine lasts as long!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer. Seriously. Clothes come out so fresh and clean.
I would recommend this to a friend
Rated 5 out of 5 stars
Love all the features especially the steam
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased the stack Maytag high-efficiency would recommend to anybody looking for something for ease and quality of cleaning the drying features are excellent and the washing is perfect. The wrinkle free in the steam though is absolutely excellent we’ve recommended it to all of our friends
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT PURCHASE THIS MACHINE!!! You will be throwing your money away. Had it for 5 months, machine doesn’t spin clothes they are soaking wet. Maytag giving me the run around sending repair people that don’t know what they are doing. Beat buy doesn’t do anything g because i didn’t purchase additional protection from them. Good way to stand by what you sell.
No, I would not recommend this to a friend
Brand response from MaytagTeam
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Hey Becca, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ