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Customer reviews

Rating 4.3 out of 5 stars with 518 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 518 reviews
  • Rated 2 out of 5 stars

    WASHER WAS NOT WORKING CORRECTLY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASHER WAS NOT WORKING CORRECTLY. It did not wash nor rinse clothes thoroughly.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, CarlC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    LEMON

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS WASHER. Loudest washing machine we have had in over 40 years. It clanks, no kidding here, when it starts. And it will not clean pet hair. Nope, doesn't matter what the setting it will not clean pet hair. You have to send the items through several washes.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Edward, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 MaytagBrand

  • Rated 1 out of 5 stars

    wrong washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got to get it because store gave our purchase order to someone else and we were sold another washer as a replacement which is horrible loud.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    An Expensive Regret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. No one told me that a standard cycle — using HE detergent with nothing heavy or particularly dirty — takes over an hour and has my electric bill out of control. I called Maytag. They said yes - 60 to 75 minutes is insane. Avoid this awful model.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KaraF. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad appliance broke on the 3rd wash I don’t recommend it

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don’t buy this. Maytag insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane computerized. When unbalanced, the washer getting crazy, you have to wait about 2 minutes long until door unlock then helping reset the weight of the clothes. I cannot babysit the washer all the time, so the washing cycle always failed and died in the midway, I had to hand wash them to finish the story. I returned it and changed to LG brand, a very reliable, quiet, worry free machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing experience of New Maytag Washing Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine makes a lot of sound and moved ahaead obstructing the laundry door. On scheduling appointment which took 3 days to attend our issue very disappointing. Poor installtion of this product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Abhi. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Bad washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought out of box in the store took home myself set it up and never even finished the first cycle then my towles were stuck cause the lid wouldn’t unlock

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Broke with 2nd use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the second time we used it. I'm with the agent now trying to use the warranty because they only give you 14 days now to return items.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Very noisy and shaky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very noisy and also when it spins it moves and it comes forward from its location so if it’s in a closet, it might cause damage to the closet door.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get Best Buy Server plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wasted $139 on a service plan for our Maytag washers. We are on day 11 and still no service. We were not provided a phone number to call, any paperwork or an email.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Don’t BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return did not work and Best Buy delivery left it at our home even though knew it didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size washer but it’s extremely loud. Still to early to determine if these hold up.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AngelA. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again. Wanted to rate it 0 stars but the review wouldn't let me. Bought an open box machine and it did not work when delivered. Best buy obviously did not check the integrity of the machine prior to the sale or delivery. Tried to get my old machine back and got the run around from customer service and the store staff. Went 4 days without being able to do laundry. Never again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Espo. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Pass….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this machine for a week before it made the worst sounds I’ve heard from a washer. Very loud, seemed very cheaply put together. Went with another brand after returning this…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No soap/fabric softener dispenser, not worth the cost without it. More expensive than other brands with soap dispenser. As soon as they installed I was on my way back to the store to say come get it. And purchased another one with soap/fabric softener draw.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke within 9 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash machine jumps around with regular load of towels or blankets. A wire broke after owning it only 9 months ! Do not buy Maytag is not well made any longer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KarenlF. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    crap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It screeched so loud you could hear it 2 floors above

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MarcB. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    I will never buy from Best Buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy from Best Buy again.Delivery was refused because of a "leak" for my wall tap.I paid 280 $ for a Plummer to come : no leak!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Maytag name but not like they use to be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep fill did not fill the tank over my clothes. I wouldn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand