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Customer reviews

Rating 4.3 out of 5 stars with 551 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 551 reviews
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again. Wanted to rate it 0 stars but the review wouldn't let me. Bought an open box machine and it did not work when delivered. Best buy obviously did not check the integrity of the machine prior to the sale or delivery. Tried to get my old machine back and got the run around from customer service and the store staff. Went 4 days without being able to do laundry. Never again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Espo. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don’t BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return did not work and Best Buy delivery left it at our home even though knew it didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this machine for a week before it made the worst sounds I’ve heard from a washer. Very loud, seemed very cheaply put together. Went with another brand after returning this…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No soap/fabric softener dispenser, not worth the cost without it. More expensive than other brands with soap dispenser. As soon as they installed I was on my way back to the store to say come get it. And purchased another one with soap/fabric softener draw.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke within 9 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash machine jumps around with regular load of towels or blankets. A wire broke after owning it only 9 months ! Do not buy Maytag is not well made any longer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KarenlF. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    crap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It screeched so loud you could hear it 2 floors above

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MarcB. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    I will never buy from Best Buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy from Best Buy again.Delivery was refused because of a "leak" for my wall tap.I paid 280 $ for a Plummer to come : no leak!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Maytag name but not like they use to be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep fill did not fill the tank over my clothes. I wouldn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer stopped working after two months. Lid locked for two days and now won't flush the water.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, IvannaC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the washer works good it doesn't have to many gimmicks and gadgets, but it is a washer that's what is designed for it Works good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells like burning plastic, clothes all wet. Hardly seems to move at all when cleaning . Can’t tell when it’s turned on with delay light panel. Can’t handle “ heavy” load. MAJORLY dissatisfied and mad at waste of time and $. Maytag….what happened?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Chti. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine lasted 13 months before breaking down.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Maytag washing machine I purchased. It has many different washing options, is easy to operate, and has been doing a great job cleaning my cloths.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use & quiet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s easy to use & is very quiet. It completes the cycle rather quick compared to my Maytag that it replaced. The only reason why it didn’t get 5 stars is that it does often go off balanced & you have to sort to clothes to complete the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High efficiency and very good for bulky loads.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High efficiency and very good for bulky loads. I would recommend 100% this washer machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience shopping at Best Buy. The quality of the products is excellent, and everything works exactly as expected. The process was smooth from start to finish, and the service was professional and reliable. Best Buy offers trusted brands, fair pricing, and a stress-free shopping experience. I’m very satisfied with my purchase and would highly recommend Best Buy to anyone looking for quality and dependability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a basic, easy to use, washer. The setting choices are easy to use knobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, the drum is huge. Large loads take about hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Happy with my new washing nachine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this machine. I wanted a machine that was a to loader and didn’t have a smart board. Once, I downloaded the user manual, I was extremely pleased with the machine. The user info shipped with machine is not complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the clothes are practically dried after washing

    I would recommend this to a friend