Customer Ratings & Reviews

My wife had been asking for a washing machine with an agitator bc the one we have doesn't have one and cleans nothing. I searched the Best Buy site selecting the agitator button and selected this one. It arrived and didn't have an agitator. I returned the item and waited a week or so for the correct replacement. Then the driver had an "emergency" no explanation just emergency and so they put me back in the que and I had to wait an additional 4 days to get my washing machine. There was no urgency or attempt to expedite their mistakes or emergencies... everyone was sorry for my experience but made no overture to help to rectify my issue... just get back in line. This is my last Best Buy purchase!!!

great washer. love the spacious room without the big agitator in the middle.

Get our loads of laundry done quick and efficient and clean. None of that computer sensors.

It cleans our laundry with great ease and is very easy to use

Size is great, but some features that I wanted washer does not have

For me I like this easy to use machine , deep drum and quite sound

Very good thus far even though I’ve only used it about 5 times.

I purchased an open box Maytag washing machine from an outlet store. I came with a LG manual and something was rolling around under the wash plate I had to remove from previous use. I called to request a manual and was told to just go on line and look it up no link to manual was provided. It turned into a huge delay trying to find the information needed.

Enjoying my Maytag impeller washer with the big tub!

Clean and Easy set up. The crew was polite. They were professional. Took extra parts and machine away.

Not happy with this washer at all!!! It does wash okay!! Not much else I can say.

Wishing I had our old Maytag back… No alarm to tell you it’s done, no detergent tray, no instructions, persistent oil smell, … I could go on… This one is not it. We had a Maytag Bravo XL… Wish they still made that!!!

Staff and salesperson was just awesome. Could not ask for better service.

Does an excellent job. Especially like the glass lid. I can see what’s really happening.

Unfortunately, I'd recommend considering a different brand for a washer. After 2 years some parts that turn the agitator broke and Maytag would not replace or repair them. I had purchased this largely on the Maytag name, but that turned out to be a mistake that a $700 washer would break and a company focused on reliability would not make good on it. Sadly, a buyer has to beware of the durability of this product!

Little success having my unit actually wash clothes. Most clothes still come out dirty or having perfume/cologne still on them. I’ve tried powder and liquid detergent. The powder tends to get left on the clothes in clumps. When i wash blankets it tends to get imbalanced and i have to adjust and restart, so annoying. Wouldn’t recommend.

Love the washer it doesn’t take as long to wash easy to operate

Had it for 3 days and had to return because it malfunctioned and got stuck on the spin cycle.

Washer is nice and works great. Delivery of machine was terrible !

I bought this in October. I thought I would try the new technology with no agitator and less water. I was advised to get the one that had the max fill option. Worst…washer…ever. The clothes do t even move. The basket agitates but the clothes just sit and wiggle a little. I’ve tried max water, auto, etc. I’ve called the manufacturer customer service. My clothes come out with detergent streaks on them, nothing is clean. I’ve tried every which way and changed detergents too. It is simply a fail.