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Customer Ratings & Reviews

$899.10

Customer reviews

Rating 4.3 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-575 of 575 reviews
  • Rated 5 out of 5 stars

    Thumbs Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff and salesperson was just awesome. Could not ask for better service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard Pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing I had our old Maytag back… No alarm to tell you it’s done, no detergent tray, no instructions, persistent oil smell, … I could go on… This one is not it. We had a Maytag Bravo XL… Wish they still made that!!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret to learn of your concern and the negative experience you encountered. As a manufacturer, we produce a diverse range of models with various features and accessory designs to accommodate the varied requirements of our customers. We apologize if a specific operating characteristic or feature has proven unsatisfactory and for any resulting inconvenience. We greatly appreciate you providing this valuable feedback. MaytagBrand

  • Rated 5 out of 5 stars

    Best Yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job. Especially like the glass lid. I can see what’s really happening.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Reconsider a different brand for a washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I'd recommend considering a different brand for a washer. After 2 years some parts that turn the agitator broke and Maytag would not replace or repair them. I had purchased this largely on the Maytag name, but that turned out to be a mistake that a $700 washer would break and a company focused on reliability would not make good on it. Sadly, a buyer has to beware of the durability of this product!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, RobertL. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Detergent dispenser

    Rated 1 out of 5 stars

    Doesn’t wash. Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little success having my unit actually wash clothes. Most clothes still come out dirty or having perfume/cologne still on them. I’ve tried powder and liquid detergent. The powder tends to get left on the clothes in clumps. When i wash blankets it tends to get imbalanced and i have to adjust and restart, so annoying. Wouldn’t recommend.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    The gentleman, quick and courteous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer it doesn’t take as long to wash easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is nice and works great. Delivery of machine was terrible !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 days and had to return because it malfunctioned and got stuck on the spin cycle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epic Fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October. I thought I would try the new technology with no agitator and less water. I was advised to get the one that had the max fill option. Worst…washer…ever. The clothes do t even move. The basket agitates but the clothes just sit and wiggle a little. I’ve tried max water, auto, etc. I’ve called the manufacturer customer service. My clothes come out with detergent streaks on them, nothing is clean. I’ve tried every which way and changed detergents too. It is simply a fail.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JudyS. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Washer Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really noise machine. When is taking water, the plumbing in the house start chattering. Really annoying noises.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JoseS. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Worst purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer ever purchased. I tried to stay true to the good old brands from when our parents were young. I didn’t want to purchase a washer by the same company who makes cell phones so I went with Maytag. Boy was I wrong. Its only a couple of months old and its not working despite having a tech come out to fix. It doesnt soak all the clothes til the rinse cycle starts. It hardly agitates. Sometimes it skips the rinse snd spin so I am left with soaked clothes. I do NOT recommend.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    never buying a maytag again...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolute trash can for a unit, i want to return this unit.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via:
      Facebook at https://tinyurl.com/Maytag-Facebook
      Instagram at https://tinyurl.com/Maytag-Corp-Instagram
      Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Fragile Maytag Lid Kills Machine Operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AVOID MAYTAG! The lid on my machine broke within 2 years, triggering error codes and affects operation. It has been a recurring problem for years, and Maytag refuses to cover the repair or improve its product. Replacement lids are over $200 which I'd have to buy every 2-3 years. Search "Maytag lid" and read testimonials from other dissatisfied customers.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, LloydK. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective under 30 days Maytag will not replace it and neither will Bestbuy I have never gone out of my way to write a review but I am very unhappy that I just spent 650. on a washer and it's a lemon.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JaniceC. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    broken after less than 2 months of light use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in less than 2 months of very minimal use. Spend the extra money and buy a Speed Queen instead of this garbage.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand