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Customer Ratings & Reviews

$809.99

Customer reviews

Rating 4.3 out of 5 stars with 561 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the 4.8 Cu. Ft. High Efficiency Top Load Washer, praising its cleaning performance, ease of use, and large capacity. Some customers appreciate the available features and the tub size. However, some customers have concerns about the noise level and the absence of a detergent dispenser. Other less frequent complaints mention balance issues and long cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 561 reviews
  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want a high tech washer. I just wanted a good, dependable washer. I'm very happy with this purchase. I love the faucet feature on this model. The delivery and set up took 10 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Acceptable for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable for the price but is frequently unbalanced especially on small loads. Is pretty loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!! That's what I was looking for – excellent quality and fast delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glass top and being able to make sure it is washing properly . Hoping it holds up to many years

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! large capacity tub, runs quieter than my old Whirpool model. and a great value. I reccomemd this product

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trustec Maytag brand for many years, but this is a a piece of crap. I ownef this less than a year and ended up giving it away. It has a constant issue with liad balancing and stopped in the middle of the cycle. Cant stand the impeller mechanism and will not buy a top liad evet again. I have always used the front load for 50 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I've only used it a few times so far, I am very happy with the overall performance of this washing machine. My clothes smell better and are cleaner than before.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer,specially because I can wash my big blankets

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Unbalanced washer tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more clothes I wash, the more the tub is becoming unbalanced. The first washer was tipped on its side to have the box removed upon arrival. I thought such was the reason for unbalanced tub. The second delivered washer is doing the same thing. Considering it’s a new product on the market, I’m guessing I’m a Guinea pig to product issues leading into future recalls.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We regret that you are having concerns with your Washer. Please see below for additional troubleshooting tips:
      Is the washer out of balance?
      An unbalanced load causes noise, vibration, reduced spin speed, and clothes remaining wet.
      Self-Correction: The washer tries to self-correct by refilling and gently rotating to redistribute the load. If it fails, an error message appears.
      Manual Correction: If a significant imbalance is detected (loud noises, excessive shaking, wet clothes), you may need to redistribute the load manually.
      For more details on correcting and preventing out-of-balanced loads, review Washer is Unbalanced or Overloaded.
      Is the washer properly loaded?
      Place clothing in loose heaps evenly around the agitator to prevent vibration.
      Never overload: Clothes should be loosely added and only as high as the top row of holes in the wash basket.
      Water Level: Do not add extra water. The water level is designed for the impeller and clothes to engage; too much water causes floating and reduces cleaning action.
      Are heavy or large items being washed?
      Check Care Label: Ensure the item is machine washable in a top-load washer.
      Distribution: Distribute water-absorbent items (quilts, blankets) in a doughnut shape around the impeller.
      Load Size: Do not wash a single absorbent article (e.g., one rug); wash two or three to balance the load.
      Grouping: Wash similar items together. Ensure the top of the impeller is visible.
      Is the washer level?
      The washer must be level, with all four feet in firm contact with the floor.
      Check: Rock the washer diagonally. If it rocks, it needs to be leveled.
      An unlevel washer can cause loads to become unbalanced, resulting in improper spinning, excessive noise, and vibration.
      Learn how to use your phone to level household appliances.
      If using a drain pan, leveling legs may need adjustment to raise the machine's height.
      If the above steps do not resolve your concerns, please contact us directly via Facebook at https://tinyurl.com/Maytag-Facebook or Instagram at https://tinyurl.com/Maytag-Corp-Instagram MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the see through top. Easy to use. Best washer i had in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just what we were looking for and is doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Maytag washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for 4 months, but so far it works pretty good. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple washer without a lot of settings. This worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Live large size tub and water level options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! this washer washes fast and leaves my clothes smelling so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Residue Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using a fabric softener residue is left on the tub—I have to wipe the tub after using fabric softener or anything other than detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy and efficient to use..I would highly recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisier than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit noisier than our previous washer. Also, the Best But install team connected the hot and. Old lines reversed and load finished extremely wrinkled. I corrected that but still experiencing some extra wrinkling if clothes not removed quickly after cycle ends, but nowhere near what it was when water lines were crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a great value, its the second one i have owened and have always been satisfied with the maytag brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet washer ; love the settings to manage water use .

    I would recommend this to a friend
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