Customer Ratings & Reviews
- Model:
- MVW5430MW
- SKU:
- 6514694
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the 4.8 Cu. Ft. High Efficiency Top Load Washer, praising its cleaning performance, ease of use, and large capacity. Some customers appreciate the available features and the tub size. However, some customers have concerns about the noise level and the absence of a detergent dispenser. Other less frequent complaints mention balance issues and long cycle times.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Disappointed in Maytag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Loud, not balanced. Feels like there is a helicopter landing pad on my rooftop and a chopper is landing!!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
- Cons mentioned:Detergent dispenser
What a piece of junk!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down before 90 days. Maytag only repairs so I'm waiting a week for repairs on something that can't wash 4 pairs of hospital scrubs when it isn't even 3 months old. 45 mins on hold with repair tells me I'm not the only one.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, TaraO. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Noisy spin cycle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The settings are suitable as for the start pause button is not to my liking have to press it just right or it won't light up the buttons to start the machine.
No, I would not recommend this to a friendMiss My Front Load Maytag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having a front load Maytag washer, we decided to get a top load this time. I regretted it after the first use. The top load washer is loud and shakes too much. It does clean the clothes well so it does its job. But, oh, how I miss the front load Maytag!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DJD04. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
MayTag Washingmachine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I highly recommend it. My mom loves it as well!
I would recommend this to a friend- Cons mentioned:Detergent dispenser
WASHER WAS NOT WORKING CORRECTLY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WASHER WAS NOT WORKING CORRECTLY. It did not wash nor rinse clothes thoroughly.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, CarlC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
- Cons mentioned:Noise level
LEMON
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS WASHER. Loudest washing machine we have had in over 40 years. It clanks, no kidding here, when it starts. And it will not clean pet hair. Nope, doesn't matter what the setting it will not clean pet hair. You have to send the items through several washes.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Edward, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Cons mentioned:Cycle time
An Expensive Regret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine. No one told me that a standard cycle — using HE detergent with nothing heavy or particularly dirty — takes over an hour and has my electric bill out of control. I called Maytag. They said yes - 60 to 75 minutes is insane. Avoid this awful model.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KaraF. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
- Cons mentioned:Noise level
wrong washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never got to get it because store gave our purchase order to someone else and we were sold another washer as a replacement which is horrible loud.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Maytag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad appliance broke on the 3rd wash I don’t recommend it
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Don’t buy this. Maytag insane
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insane computerized. When unbalanced, the washer getting crazy, you have to wait about 2 minutes long until door unlock then helping reset the weight of the clothes. I cannot babysit the washer all the time, so the washing cycle always failed and died in the midway, I had to hand wash them to finish the story. I returned it and changed to LG brand, a very reliable, quiet, worry free machine.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Disappointing experience of New Maytag Washing Mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine makes a lot of sound and moved ahaead obstructing the laundry door. On scheduling appointment which took 3 days to attend our issue very disappointing. Poor installtion of this product.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Abhi. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
- Cons mentioned:Noise level
Very noisy and shaky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very noisy and also when it spins it moves and it comes forward from its location so if it’s in a closet, it might cause damage to the closet door.
No, I would not recommend this to a friend Broke with 2nd use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the second time we used it. I'm with the agent now trying to use the warranty because they only give you 14 days now to return items.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Bad washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought out of box in the store took home myself set it up and never even finished the first cycle then my towles were stuck cause the lid wouldn’t unlock
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Don't get Best Buy Server plan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wasted $139 on a service plan for our Maytag washers. We are on day 11 and still no service. We were not provided a phone number to call, any paperwork or an email.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Noise level
Too loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size washer but it’s extremely loud. Still to early to determine if these hold up.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AngelA. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Don’t BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return did not work and Best Buy delivery left it at our home even though knew it didn’t work
No, I would not recommend this to a friendNever again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never again. Wanted to rate it 0 stars but the review wouldn't let me. Bought an open box machine and it did not work when delivered. Best buy obviously did not check the integrity of the machine prior to the sale or delivery. Tried to get my old machine back and got the run around from customer service and the store staff. Went 4 days without being able to do laundry. Never again.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Espo. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Pass….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this machine for a week before it made the worst sounds I’ve heard from a washer. Very loud, seemed very cheaply put together. Went with another brand after returning this…
No, I would not recommend this to a friend