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Customer Ratings & Reviews

$599.99
Save $210
Comp. Value: $809.99

Customer reviews

Rating 4.3 out of 5 stars with 536 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the 4.8 Cu. Ft. High Efficiency Top Load Washer, praising its cleaning performance, ease of use, and large capacity. Some customers appreciate the available features and the tub size. However, some customers have concerns about the noise level and the absence of a detergent dispenser. Other less frequent complaints mention balance issues and long cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 536 reviews
  • Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No soap/fabric softener dispenser, not worth the cost without it. More expensive than other brands with soap dispenser. As soon as they installed I was on my way back to the store to say come get it. And purchased another one with soap/fabric softener draw.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke within 9 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash machine jumps around with regular load of towels or blankets. A wire broke after owning it only 9 months ! Do not buy Maytag is not well made any longer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KarenlF. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    crap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It screeched so loud you could hear it 2 floors above

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MarcB. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    I will never buy from Best Buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy from Best Buy again.Delivery was refused because of a "leak" for my wall tap.I paid 280 $ for a Plummer to come : no leak!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Maytag name but not like they use to be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep fill did not fill the tank over my clothes. I wouldn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer stopped working after two months. Lid locked for two days and now won't flush the water.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, IvannaC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the washer works good it doesn't have to many gimmicks and gadgets, but it is a washer that's what is designed for it Works good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells like burning plastic, clothes all wet. Hardly seems to move at all when cleaning . Can’t tell when it’s turned on with delay light panel. Can’t handle “ heavy” load. MAJORLY dissatisfied and mad at waste of time and $. Maytag….what happened?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Chti. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine lasted 13 months before breaking down.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Very easy to use & quiet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s easy to use & is very quiet. It completes the cycle rather quick compared to my Maytag that it replaced. The only reason why it didn’t get 5 stars is that it does often go off balanced & you have to sort to clothes to complete the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience shopping at Best Buy. The quality of the products is excellent, and everything works exactly as expected. The process was smooth from start to finish, and the service was professional and reliable. Best Buy offers trusted brands, fair pricing, and a stress-free shopping experience. I’m very satisfied with my purchase and would highly recommend Best Buy to anyone looking for quality and dependability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maytag washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a basic, easy to use, washer. The setting choices are easy to use knobs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, the drum is huge. Large loads take about hour.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the clothes are practically dried after washing

    I would recommend this to a friend
  • Cons mentioned:
    Detergent dispenser

    Rated 4 out of 5 stars

    Nice machine but missing a common feature.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Works well and has many different cycles for your needs. Allows you to set it for extra water when needed; a faucet function and simple user interface. Operation is quiet. The only reason we dropped a star is we were surprised when we found out it does not have a fabric softener dispenser. You must use a Downy ball for that. It has a bleach dispenser feature but nothing for fabric softener. Seems odd for a Maytag as we consider the brand as "premium".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer,works better than I expected! Sales rep were outstanding too and the prices were amazing! And I got a great warranty too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several brands, received good information from the salesman, and chose the Maytag. Delivery was prompt, and installation was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is the best money spent my family loves it even the kids love using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High efficiency and very good for bulky loads.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High efficiency and very good for bulky loads. I would recommend 100% this washer machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s the perfect size for large items as well as small loads. I love the faucet feature if I just wanna rinse something. It’s quiet and does a great job cleaning the clothes. It has many options for many different types of loads and they all work great!

    I would recommend this to a friend