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Customer Ratings & Reviews

$599.99
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Comp. Value: $809.99

Customer reviews

Rating 4.3 out of 5 stars with 536 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the 4.8 Cu. Ft. High Efficiency Top Load Washer, praising its cleaning performance, ease of use, and large capacity. Some customers appreciate the available features and the tub size. However, some customers have concerns about the noise level and the absence of a detergent dispenser. Other less frequent complaints mention balance issues and long cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 536 reviews
  • Rated 5 out of 5 stars

    Maytag Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with the water levels. Doesn't have a dispenser for the soap, but I would still highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag makes quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Maytag washer and dryer for years and this washer is a champ so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, satisfied with the purchase. I would recommend this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Maytag washer machine just ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit noisy and didn't notice had no dispenser for rinse addition

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not happy with this washer machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected from this brand this washer machine is banging to much side to side like is uneven

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Maytag® Washer, as we always try to do our best to provide our customers with the best support possible.

      Please see the link for some normal noises your Washer will make during the wash cycle. When you click the link, please select ""Noises and Sounds."" You can then go through the different videos to hear the sounds a Washer will make. https://tinyurl.com/5eckt6ky

      If this does not resolve your concerns, we would greatly appreciate it if you could please contact us directly via:
      Facebook: https://tinyurl.com/Maytag-Facebook
      Instagram: https://tinyurl.com/Maytag-Corp-Instagram
      Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)

      We're ready to help and look forward to speaking with you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very Noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i hear a knock on my door and it's my neighbor and she asked what that noise coming from your house i told her it's my new washer and she said oh did you buy a Maytag..Yes its Noise but its doing a good job the motor is good and it cleans very well especially the whites its in the grage so i kinda dont mind the noise but at this time and age you think it should be quieter but Not this model and Not for that price the 7 year old Maytag that quit on me was Much Better thas why im giving this one 3 stars

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving ny Maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never iwned a Maytag but this machine works like a beast. On normal wash itwaahes and spins with exceptional force! Clothes cone out clean and fresh with minimal water usage. Dobt like that this model doesn't have a softner compartment but i purchased a downy ball and throw it in when i start the wash. Problem solved.

    I would recommend this to a friend
  • Cons mentioned:
    Detergent dispenser

    Rated 4 out of 5 stars

    Washes great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great just a little loader than I prefer. Good for me it’s in the garage. Other than that it’s great . Washes the close faster than my last washer I had.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our last maytag for almost 10 years and knew we wanted another Maytag. Have had it for a couple weeks now and it is just as good as our last! Highly recommend and love that the new one has a built in water spout for stains etc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had been asking for a washing machine with an agitator bc the one we have doesn't have one and cleans nothing. I searched the Best Buy site selecting the agitator button and selected this one. It arrived and didn't have an agitator. I returned the item and waited a week or so for the correct replacement. Then the driver had an "emergency" no explanation just emergency and so they put me back in the que and I had to wait an additional 4 days to get my washing machine. There was no urgency or attempt to expedite their mistakes or emergencies... everyone was sorry for my experience but made no overture to help to rectify my issue... just get back in line. This is my last Best Buy purchase!!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Maytag vs maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job! I had a larger Maytag with agitator but I like this one better!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Cheaply made and loud during operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud when operating and quite cheaply made compared to our 2016 Maytag that crapped out. We also didn’t realize it didn’t have a detergent drawer. We ordered a little more expensive LG washer and we are thrilled with it so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. It runs quietly and efficiently. Wish I would have bought it years ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great, but some features that I wanted washer does not have

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. love the spacious room without the big agitator in the middle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quick and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get our loads of laundry done quick and efficient and clean. None of that computer sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Marcelo Q

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans our laundry with great ease and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me I like this easy to use machine , deep drum and quite sound

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than what I had before

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thus far even though I’ve only used it about 5 times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs more functionality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this washer at all!!! It does wash okay!! Not much else I can say.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for reviewing your Maytag® Washer. If you are currently having concerns that we can assist with, you're a valued customer, and we'd love the chance to look into this for you right away.

      To connect with us, please feel free to use any of the options below:

      Facebook: https://tinyurl.com/Maytag-Facebook
      Instagram: https://tinyurl.com/Maytag-Corp-Instagram
      Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)

      We're ready to help and look forward to speaking with you! MaytagBrand