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Customer Ratings & Reviews

Your price for this item is $719.99
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The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 448 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers regard the 5.2 Cu. Ft. 11-Cycle Top-Loading Washer favorably due to its large capacity, effective cleaning performance, and ease of use, with many appreciating the return of the agitator. However, some users have expressed concerns about inconsistent water levels and occasional reliability issues. A longer spin cycle and potential for odor are additional points noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 448 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No problems at all. Large capacity is super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the clothes cleaner than front loader. No out of balance issues after multiple loads of different sizes. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet, Very Big, Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a traditional Kenmoore Lop Loader, that served us well, but was time for a replacement. We loved the Maytag for several reasons, the transparent top, the wealth of option, the beautiful style, and equally important - made in the USA. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of having to wash all the kids clothes in multiple loads. This washer takes care of all the clothes in one load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy Design and great color for a top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never sold on the top loading washing machine, until my very expensive Samsung front loading wash machine broke down. It kept breaking down and was very frustrating to set service appointments to fix. I did a ton of research and found these Whirlpool brand family Maytag machines to be fantastic. They are quiet, beautifully designed and I never have any issues. I’m sold!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent cleaning power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an agitator machine and thus cleans much better than impeller machine. Maytag still delivers good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly Recommended!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working great without problems at all. Huge space to fit more clothes!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer could have been better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag isn't one of my favorite brands, but we were assured that this brand is one of the top great ones to buy. The design of the washer is great. Loved the colors chosen and the settings looked simple enough. It is a water saver washer, so it took us a bit to figure out how to have the washer put more water without us having to pour in more water. It is possible. However, our big issue was that it wasn't washing our clothes correctly. My sisters and I literally stood in front of the washer and with a light was watching the clothes being washed through its whole cycle (under normal). As the agitator was moving to I guess wash the clothes, the clothes wouldn't move from its spot. The only thing that moved was the agitator (really slowly might I add) and the barrel (it would do one whole spin when the agitator would turn left and then right). It was a brand new washer and we literally were thinking that it might be broken. We didn't want to take any chances and just returned it. The washer could've been better...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price for a great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I was in search of a new washer. We went to several places and ended buying from here because of their free delivery service and stocking level for this product. Never thought I'd be getting a washer from Best buy :)

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Hi-tech but user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Cleans clothes well. Love inside detergent dispenser. Quiet. Large tub; bedding no problem. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my old washer died. I am so happy with all the features and the ease of using this.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great, capacity is huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a washer and dryer and went back to Maytag, needed a larger capacity and top loader.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit looks great and matches a similar dryer I bought earlier. It works well. No complaints so far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the things I can do with washing laundry! Several options, love the efficiency of it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer we have ever owned. 1 year old and its still running perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the washer for a couple of weeks. So far, so good. Was easily able to wash a queen size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent large capacity washer and dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Maytag washer and dryer are great for large loads. The charcoal gray color looks great in the laundry room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I enjoy my large new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very deep and I'm short, so a bit hard to get to clothes sometimes, but overall cleans well and quiet. Washes queen bedding very well and spin dries to almost dry -- easier on dryer to finish the job too. Nice to see 'inside' with window!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Agitator Happiness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, glad to have agitator again!! Delivery, installation and removal of old (4 yr old) washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer I have ever used!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it holds so much! I can do 3 sets of queen sheets and a mattress protector all in 1 load.

    I would recommend this to a friend
  • Cons mentioned:
    Water level

    Rated 2 out of 5 stars

    Big washer can only do small loads efficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inefficient due to low water level. The Deep Wash option will allow about 7" of water in at deep wash no matter what it weighs your load, Maytag customer service confirmed that. AND, that's just for the wash, not the rinse water; no extra rinse option. Clothes come out with every dog hair, every piece of lint glued on. For dark/black clothing this is a disaster because they don't go into the dryer. Dryers fade dark colors quickly so I air dry my black. Terribly inefficient and frustrating. Waste of money

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi MelP, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand