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Customer Ratings & Reviews

Your price for this item is $719.99
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The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 448 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the 5.2 Cu. Ft. 11-Cycle Top-Loading Washer favorably due to its large capacity, effective cleaning performance, and ease of use, with many appreciating the return of the agitator. However, some users have expressed concerns about inconsistent water levels and occasional reliability issues. A longer spin cycle and potential for odor are additional points noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-448 of 448 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    won't start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much money to be inconsistent. half the time won't start very disappointing. my last washer lasted 22 years this barely made it 3. my real rating is negative stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make the controls simple and dump the board tech.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After exactly 4 years of normal use, the board started to fail and also possibly the drum or motor; or both. I say possibly because we don't know which one it is. The tech tells us is $400 to inspect it since the machine is out of warranty. The motor and water basket are supposed to have a 10 year warranty; never mind all that, I guess. The only thing 'commercial grade technology' this washer has is the sticker. Oh, and that tech that's supposed to fill-up (yes, whatever, spare me your righteousness) the basket does not exist. Stay away!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Washer Stress

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer only lasted 2 years and was unable to be repaired. Geek squad warranty was difficult to use and obtain a replacement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worst Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer machine. It breaks every 2-3 years. I've had 2 replaced and will never buy a may tag again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate this washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been nothing but problems. It doesn't fill properly and clothes still smell like outside. It barely agitates anything. 2 years later and a $300 control board is out. I'll never buy a Maytag again. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not entirely safe or high quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Middle piece exploded after like two years. Plastic cracked, gear shaft broke through it. Out of all the washers we owned in last 30 years, this one had the worst quality and time of life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agitator fills up with water which causes mildew I really bad odor no matter how often do you clean it keeps building back up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    maytag now a stay away from company sadly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    control board burned out in under 3 years. not warrantied. will not purchase maytag again.

    No, I would not recommend this to a friend