Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 504 reviews
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Best Smart Top Washer - Extra Power Button
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is awesome! I love love love it! It's easy to use and I'm pleased at it's performance. Thanks Magtag for continuing to deliver a fantastic product!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only done a few loads of laundry but everything is coming out clean. I haven't used all the features so I can't comment on everything. My only concern at this time, is lack of water used. I am used to the old machines that covered the clothes completely in water, this machine is a high efficiency machine that helps save water.
Tip: If you used pods, you need to add them to the washer first before adding clothes. With my old washer you didn't have to since it used lots of water.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this model but in the previous year's model. We had an issue getting it to arrive timely, so they upgraded us to this newer model. It came with other luxuries and upgrades, which behoove us, of course.
It washes well and I am content with not only the washer but also the remedial steps to fulfill the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is big! I can fit all my bedding in here no problem! I love the deep fill option for bulky items or anything more delicate. Be sure to tie up any drawstrings or put in washer bag things with straps etc because they will twist up specially if using less water. My first load I washed was whites and they came out wonderful everything came out clean as can be. I love all the settings and in my opinion if you want a top loader with an agitator this is the way to go! I had to wait from beginning of April till Aug for my order to arrive, that's my only complaint, Best Buy kept giving me new date over and over. I didn't want a different washing machine though so I held on until it finally arrived.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washing machine was nothing but problems. In the span of 3 years of owning it, it broke 3 times always the same issues. Top load door latch always broke which then caused the washer to not properly sense a load of clothes.
No, I would not recommend this to a friend
Brand response from MaytagTeam
Posted .
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
REVIEW
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DELIVERY WAS AS STATED: ONTIME , GOOD NOTIFICATION,
INSTALLATION WAS DONE QUICKLY BY KNOWLEDGEABLE
DELIVERY PERSON. AFTER GETTING USED TO WORKING THE
WASHER WE ARE VERY PLEASE WITH ARE PURCHASE.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful washer. Love the option of small load soaking. Wash comes out clean. Great capacity for washing blankets, rugs and other large items. Very pleased with this purchase
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cleans better than washers without agitators. Wish they had a light inside washer so you can see the washing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two and a half years ago I chose to buy MAYTAG washing machine. Three weeks ago the washer acted as if no power was connected to it none of the buttons worked and the lid was locked shut. Since the washer still under warranty we paid. I called to the store. They send a technician to look at it, he say that the computer board has to be replaced. The week after I found out that the part I need is on backorder. Today 5-02-23 after 3 week waiting I called to MayTag customer service and being told I have to wait for two more weeks. The whole experience has been an issue, that has not yet to be resolved. I only hope they will fix it soon,because I fear the washer will be moldy due to the lid being locked for a couple weeks now. It's cost us $100 just to use the laundry mat during these weeks of waiting, not to mention stress for a working family with three children.
No, I would not recommend this to a friend
Brand response from MaytagTeam
Posted .
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ViktorK. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Cons mentioned:
Balance
Rated 3 out of 5 stars
Decent, doesn't handle bulky loads
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not handle bulky loads well, even on bulky setting. It gets off balance a lot.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Quiet robot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the functions and easy use. I wish the bleach pour was in the back of the lid area. If the bleach pour area is damp and you reach in for clothes, you can end up getting bleach on your shirt. Be careful.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the oversized area in the washer and also that it’s a top loader., however the quick cycle is over 40 min long and if you don’t distribute your wash weight evenly, the washer will shake and stall
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing washer. Has all the bells and whistles and most importantly leaves clothes very clean. The wife and I used it today for the first time and were amazed at how quiet this washer is. I highly recommend this product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved everything about the washer when I got it. But it only Worked great for 3 days, about ten cycles, and then the washer quit working. Called customer service, turns out it was a bad electric board. But Maytag company replaced the washer since I only a few days.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Good washer
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lots of room works well cleaning my kids dirty clothes
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
Spacious washer, just what our family needed!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is so roomy and helps save on water! You have to read the instructions first, but once you review those the use of it is a sinch. The space really accommodates our family of 5’s needs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this Maytag because my daughter bought one and loved it.
It has enough water, even with the preset settings and if you want more water, just use the deep fill option. My clothes are finally clean. Drying is much faster because the clothes are wrung out so well.
Replaced my old front loader, which never had enough water to clean properly even with an extra rinse.
Too soon to rate the quality yet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this washing machine. It is huge and it's been doing a great job at washing clothes. It has WiFi connectivity which is very convenient when it comes to monitoring our loads. Although, we had some difficulty connecting to WiFi for the first time. The one negative is that the tube is very deep and if you're of shorter stature, reaching the bottom to remove your clothes is a little more difficult.
We would recommend this washer to friends and family.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Maytag. The quality is good. It is very quiet when is on. It was a bit pricy but I also got 5 years of warranty for my peace of mind. It is easy to use but a bit hard at the beginning.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had this for about 3 weeks and loving it. Super quiet, large capacity allows for way less loads of laundry. The cleaning is superb, left the whites white with regular detergent alone.