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Customer Ratings & Reviews

Your price for this item is $1,124.99

Customer reviews

Rating 3.8 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 253 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag smart washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great no problems or complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Effectively Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and does a great job with any size load! I would highly recomend Maytag products to all my friends,family and co-workers!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has lots of setting options and is energy efficient. The touch screen is nice but I was use to having to push buttons and it took some getting used to. Very quit machine and the chime alert isn't annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Features are good. Wash cycles are great and very quietly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good costumer service great overall service with cliental

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mr. WILLIAMS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag washer are the best. The only other washer that works as good was the old Kenmore when Sears was around. I love this washer. I look at the reviews and I personally don't understand the negative reviews since my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Awesome Smart Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this washer! Had a front loader and it continually smelled. This washer is awesome. It connects with my smart phone and let me know when the cycle is complete! Clothes smell fresh and clean! Absolutely love this washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine could get 5 stars if it has more than 2 spin cycles. It only has a medium and high spin cycle. That is not acceptable for almost thousand dollars. Get the one without the agitator and maximize your loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This thing is awesome. Never going back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty awesome. It’s super spacious, we fit so many items in it per load. Connecting it to your phone is also super useful. I never wanna go back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve but happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a while to get used to. Using “Quick Wash” now and cloths are clean…the “Normal” just takes too long

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has been excellent. One of the things I like most is that it is very quite. It also send out electronic signals on status so no need to keep checking on the progress.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag 5.2 washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a deep fill capacity so I dont have to go to the laundromat. Cleans everything i have very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMWOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMWOW! I purchased this washer completely on line without looking at it in the store and WOW. This washer is big and works great. It has all kinds of bells and whistles like remote start the laundry. The only thing that confused my husband a bit is that it starts working as it starts to fill with water, we are used to the washer being filled with water before starting to work and this fills a bit and starts working and continues to add water as the cycle progresses. I am so glad we bought this washer. It is also beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and reasonable. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love This Washing Machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Maytag top load washer - have had it for a couple of weeks. So far, so good. For me and my family, it's a much better option than the front loader we had prior to this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll get your clothes super.Clean and easy to use.Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 1 out of 5 stars

    BestBuy makes all the big promises but fails

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst product I have ever purchased from BestBuy. Product will never balance, and we paid for the professional service. Makes all kinds of noise when it goes into spin cycle

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey BuyerBeware, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 4 out of 5 stars

    Good, just make sure you balance the loads.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had the washer for a couple of weeks. So far we are pleased with this purchase. The only thing you have to watch out for is unbalanced loads as this washer spins fast and if it gets out of balance, watch out!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how huge this washer was but I didn't like how it washes, it starts washing with basically no water. Had to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    New tech junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine nearly tore my shirts up. They were wrapped and twisted around the agitator. I have called 3 different times for the machine having a OOB signal. The high water signal doesn't work correctly. I put clothes in the tub and some of them were not even wet when the wash was complete. The dryer works well. The washer is a disaster. I can't get service technician to stay thru the wash to see how it is functioning. I have used Maytag all my life. It was my first washer to purchase and I have always used Maytag. However now, I am so disappointed. I just made the purchase in August.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi monstermachine, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

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