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Customer Ratings & Reviews

Your price for this item is $1,124.99

Customer reviews

Rating 3.8 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 253 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Easy to use. The water level is the best too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very difficult to get help!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is okay. However the lid around the hinge broke off after 8 months and after I finally got a hold of a repairman to fix it (under manufactory warranty) he knew exactly what part it was without me telling him. A little disappointing that Maytag continues to sell an appliance they know has a faulty lid. Anyway today was my second appointment that was cancelled at the last minute. I have been waiting now for my new lid to be installed. After receiving countless emails and texts to make sure I am available, so that you are not inconvenienced, then you cancel without notice.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Hardly any water added to wash clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate leaving bad reviews but this washer is not living up to what I thought. I wash a 2 or more lids of laundry every day and it’s very annoying when you have to babysit your washer to make sure it has enough water. It hardly puts any water in there and then starts the cycle. It’s going to tear up my clothes washing them with no water in the tub! It gets the clothes damp but how is that cleaning them if they are not sloshing around in water. I have now had to start the cycle and after it gets done sensing how much clothes are in there I have to pause it to add water to fill up the tub so it actually washers my clothes. If you spent almost a $1,000 on a washer you shouldn’t have to babysit it and add water. Hopefully I can exchange this for a different one.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi ABC123, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 3 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky items are a problem I had to take out items due to machine taking too long to balance Never a problem with my last machine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works great. Looks great. Has all the features I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. This is my first use and its been awesome. Enjoy the Steam Option portion of this Washer. Got to say, Maytag was the smart choice.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag are one of the quality the size big enough to fit a big load when you have big family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Smart Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new Maytag washer! It gives me lots of options from a Deep Fill Option to a built-in water faucet to that can rinse stains to pretreat that grass or BBQ stain. If you download the App, you can remotely start or stop the washer and get end of cycle notifications. Tha app also allows you to troubleshoot issues if needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maytag Washer- hopefully not a waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are about a month plus into this washer and have had multiple issues. First, do not use a non liquid detergent or you will have multiple stains no matter the water temperature settings. Second, the load balance sensor is extremely sensitive and continues to error out hence wasting a lot of water. Third, it takes a bit of time for every load. Close to an hour or more sometimes. When everything works the way it should, it is a good washer. We will hold on to it for a bit more with hope that the kinks will work itself out.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi David, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine...old school agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having an agitator like I had in the past. I feel it gets my clothes cleaner. It also accommodates large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    My first brand new washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I LOVE IT!!! I love the color. Metallic grey. I love the size especially and it works really really great.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Best washer I have ever had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth all the money I pay for it best washer I ever bought and my wife love it like they say happy wife happy life

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, feels like a good clean wash. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is very satisfied with the washer I think is a excellent purchase

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Totally Trash!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washer ever. It doesn’t work correctly and barely fills the washer with water even when it’s on deep fill. When it is supposed to be washing, the agitator barely moves and only washes for about 6mins then drains the water… all while still saying it’s washing. This is $1000 worth of trash!! And after 2 weeks, I can’t return it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi TotallyFrustrated, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Don’t buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this washer but I honestly hate it. It’s constantly needing assistance. It doesn’t matter what’s being washed - sheets, shirts or towels...- it never finishes without needed adjusted. Everything gets stuck around the agitator. I’d give anything to return this washer. Also, the power button never works. I have to come back and try it over and over. It’s a touch screen to use, I wish it had REAL buttons.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Lindsay525, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very nice. It washes twice the size load as our old one. It’s very quiet, and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this Samsung washing machine not only big load but quite n very sharp looking

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is large capacity. Runs very smoothly and is very quiet. Very sleek looking also. So far I love it!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Can handle a large load and washes out tough stains.

    I would recommend this to a friend
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