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Customer Ratings & Reviews

Your price for this item is $1,124.99

Customer reviews

Rating 3.8 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 253 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! The large load capacity and how quiet it is is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking design, huge capacity, and washes very fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it gives you a lot of options to wash. The reason that I give it 4 stars only it’s because it was an open box from the outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Large capacity. Lot of bells and whistles.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good .washes very well. Learning all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We like it much better than the non-agitator version. Seems to do a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at alot of different washers but this was am amazing purchase i can control it right from my phone love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power. Washes my blankets and sheets with no issues. Love the large load capacity!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations for capacity and operation. The WiFi feature was a bonus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washed?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get use to the method of washing, doesn’t us much water and I don’t feel the clothes is washed. Doesn’t smell fresh as if washed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice appearance and performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks clean and sleek. This Maytag washing machine is quiet and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good, great features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited to get the washer/dryer set we ordered. It looks like it will be a HUGE improvement and advancement over the old basic set we have. But I was told it could not be delivered for at least a month - so I can’t give an actual review yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer 1 month and have no complaints. I have done a load of wash every day and have had no trouble with the balance even with bedding. We are a family of 5 and the capacity works for us. I am happy with the selection of cycles. I bought it to match our Maytag dryer. I can have a load completely done in about 90 minutes. I would recommend Maytag.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient with many varied and appropriate options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my maytag 5.2 cu 13 cycle top load washer with extra power button also love the color. metallic slate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy and worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love my Maytag! It is so much quieter than the LG we bought earlier at the other big store and returned to them. My only regret is that I didn't buy this machine earlier, but the wait was worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how large the rub is and I love the extra deep fill option. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a dream washer. Clothes get so clean without a lot of extra products used

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Large tub ..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the color and the large tub ……plus the extra power button ……but to my dismay……I only got 4 loads of clothes washes before the electronic panel went out…you can’t wash clothes if you don’t know what cycle to choose………thank god Best Buy let me return it and get another one ……they were so great in customer service……no problems at all just ordered me another washer and they delivered it to me ……this was the best service…my spouse and I both work 6 to 7 days a week ……we needed a washer and fast……we both were very pleased with the service we received from our Best Buy store……their still are some stores that actually care about their customer ………

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS.....huge drum....can wash our blankets no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Easy transaction. Bought the floor model.

    I would recommend this to a friend
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