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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers praise the product's generous capacity, effective cleaning performance, and convenient size, also appreciating its ease of use and smart features. However, some customers express concerns regarding its noise level, the agitator's impact on clothes, and frequent balancing issues. There are also reports of reliability problems and control panel malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 505 reviews
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like washing machine. Gives the feel of the older traditional washing machines with a modern touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was doing well until the smart memory got involved with the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Super fast definitely recommend! Leaves my clothes clean and ready on time!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Too many problems to list….Don’t buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I’ve had nothing but problems with this model from day 1. Agitator works when it wants to, shuts off and won’t come back on, leaves clothes a tangled mess! Repaired 4 times and issue not resolved.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Powers5, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    May tag washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer had a large dent on the front, they are replacing it without any questions asked. My advice is to open up the boxes and inspect asap. Not everyone can do that while the delivery guys are standing there.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Worse washer machine in the market

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse washer I ever had. Gets off balance with just 2 towels, does not do a good wash unless I use the heaviest setting and does a washing cicle on the sensing cicle without water so is damaging my clothes.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Washer, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will trust Maytag. Had to replace my old Maytag a few years ago. The new front load washer didn't meet my standards.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer I chose was supposed to accomodate a larger load of clothes but I have found that it won't because it is continually out of balance and takes multiple attempts to finish a load. I am very disappointed in the machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Washer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Quite and strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use age it’s great and quite. My room is next to it and it’s perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of settings you’ll never use . Very very long washing times . Max water option needed for every load or there’s not enough water. Love Maytag just not this one .

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buys loved the washer. Silent washer I have ever seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the size of the drum is amazing. I love that it detects how much water and time is needed to clean. I highly recommend this waaher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag washer is one of the best appliance that we bought from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. It's broken on me twice already. I've only had it for a year and a half.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey CarliP, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 MaytagBrand

  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing ability with many cycles and manual controls available to create customized cycles. Fits great in my laundry closet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new washer! Hoping to be able to get the matching dryer once I am able to save up for it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I dont recommend this washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its look great and thats about it. It simply does not wash the clothes. Clothes comes out dry or even with detergent residue on it. Even worst, if you do a load with bleach beforehand, bleach residue can get on your second load. Its damaged our clothes on a few occasions. Im biting the bullet and taking a loss and replacing it with an LG. Waste of money! Youve been warned, stay away! Others have said the same thing and I should have listened.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Ceaseuno, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Quality and functionality is perfect for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White glove delivery service. Function and quality of washer perfectly meets my needs. Hopefully, more efficient water controls will help my water bill. Exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really liked the overall look and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is not very great. If you use powder soap, there will be a residue of it on the clothes as well as on the top area of the washer. I have sometimes do a second "quick was" to get rid of the soap residue.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, CarmenV. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand