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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers praise the product's generous capacity, effective cleaning performance, and convenient size, also appreciating its ease of use and smart features. However, some customers express concerns regarding its noise level, the agitator's impact on clothes, and frequent balancing issues. There are also reports of reliability problems and control panel malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 505 reviews
  • Rated 5 out of 5 stars

    maytag products great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washing machine ever along with dryer just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it is. The fact that we can set it up on the phone allows us to know when the cycle is complete without being in earshot.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret buying this top loader washer. The noisest washer that I have ever possessed in my life. I have asked your people to come collect it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Esme, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to have an agitator in my washer again! This motor may make a little more noise than others but so worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is phenomenal. I have not had any issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, has held up strong, no issues at all! Will purchase again if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, availability, quick checkout, excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great delivery, great machine. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product, is a life saver and worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware! Run away now!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the worst washer I have ever owned. Will not fill with enough water to even cover clothes. Limited wash customizations, Extortion for more money in the way of subscription fees to use app features. I feel Like I have been robbed. And then asked for more. Absolute garbage. Im using my old washer while this sits next to it. Don't waste your money. Buy the cheaper non-smart version!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine I have ever had. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    maytag 5.2 cuft top load washer with extra button-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it works good , quiter then samsung that I previously owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is SICK! Can't imagine the amount of custom cycles available through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer you can buy at Best Buy. Awesome store and merchandise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get the impeller if you wash large loads

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer tangles your clothes like crazy. I washed two queen sets of sheets + duvet COVER and everything was tangled in a big ball after 20min - absolutely soaked - and the off centered weight was making the machine bounce about 10-12 inches from its original location in the basement. NUTS. Im getting this exchanged for an impeller - hoping to avoid tangled balls of wet laundry in the future. BestBuy customer support was super helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent even though it took 4 times to get my washer 3 were damaged and one was not the right washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heavy duty and leaves clothes smelling great. love how many settings there are

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer situation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 new televisions & a washer/dryer set from Best Buy for my new home. I’ve really only used my washer a few times & it started to always show unbalanced . I called Best Buy about the situation & they would not help me & said that I had to go through the manufacture for the 1st year. Between the tv situation & my new washer not working correctly this makes me not want to buy anything from Best Buy ever again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey JamesB, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a better machine than the 2 year old Samsung we threw away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Senses your load and gives an estimated wash time. Has an extra power wash feature. Good high tech features

    I would recommend this to a friend