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Customer Ratings & Reviews

Your price for this item is $495.99
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The comparable value price is $989.99

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,874 reviews
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a washer/dryer combo. I just love these machines. They are so quiet and I love the deep tub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washers I have ever owned my wife really loves it and it’s really easy to use that’s my son that’s 9 years of age also can put a load in and is washing his own laundry because of the easy setting this wash has

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Maytag Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. quiet, and washes great.great for washing comforters .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase Maytag Top Loader Washer!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have stated, water does not fill adequately leaving clothes damp/partly dry as cycle starts causing machine to become unbalanced and shut down - see error signal. You then have to remove clothes soaked in more detergent and bleach, than water, and try again. It's an exercise in constant frustration despite only being 2 months old (we bought it in Dec 2020) and now having to pay Maytag $129 to have service technician come out, despite it being under warranty. Avoid Maytag top load washer at all costs!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Mondo1968, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has been good to us. Not to loud clothes comes out nice everything we needed from a washer and at a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large washer capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took sometime to adjust to a top loader washer especially after having a front loader washer. We can wash bigger loads of clothing, and wash blankets, comforters and sheets. We do less loads of wash and save money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. Great size for family of 4+ The only issue is, I'm short and I have hard time reach in all the way to the bottom to grab the clothes after washed. Next time might have to think again getting the top load washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is a great washer that handles large loads. Very clean looking and easy to use, just what the doctor ordered.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Love the capacity space it holds. Love that it's efficient. Need to dig in deep to get the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity and ultra quiet. Used in an office building and it is ultra quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Clean clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the washer too long, but only gave it 4 stars because the first washer delivered had to be replaced. Would fill with water but would not start the wash cycle. So far, happy with the new one, how clean the clothes come out and how large it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this washing machine for a few months now. Quiet and efficient. The settings are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does a Fine Job at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant after buying this, on account of the large number of negative reviews. So far, it has performed beautifully and is using a lot less water than my prior 10-year old machine that, ironically, stopped pumping outflow. Without a center agitator, is takes some acclimation but has handled everything thrown in it so far. Got a great price from Best Buy that will go a long way overcoming any picayune deficiencies that may appear. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    So many options, a brain, too smart for me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this large capacity washer to wash clothes to bed blankets. It's got a whole lot of options that I won't be utilizing. The brain 'senses' how much water is needed but peaking through the dark lid I'm skeptical it's enough water. Without a center agitator, the clothes barely moves inside the tub, kind of wiggles around; you have to believe that the detergent is doing its job. At least a front loader tosses the clothes upside down at all times. Also, the job seems to take longer than a regular washer though; probably around 50-60 minutes for a typical size wash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many washing options, easy to work. Large loads. Smart machine, saves you lots of money!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Massive drum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Huge drum so we're able to fit our king sized comforter in it. Very quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Outstanding Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity perfect for a family environment with outstanding performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and easy to use. Not to loud and clothes smell clean when washed and dried

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wife wanted

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a new set even though I did not see the point. I will never admit it to her but this was a great purchase. We have 4 kids between the ages 14 and 6 months old so there are ALOT of clothes that come through. Between soccer muddy clothes or baby spit up this take the stains out unlike or last machine. But again I will never admit it to her. I happy about this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is big and very quiet. We love it! sold our LG washer to get this awsome machine.

    I would recommend this to a friend