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Customer Ratings & Reviews

Your price for this item is $495.99
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The comparable value price is $989.99

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,874 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Quiet and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for clothes and comforters with a big household. Deep so you will need to reach low but cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, quiet and held large loads. Would recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STOP-don’t waste your $!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! It does not clean your clothes! It makes them dirtier with residue. An extra rinse cycle doesn’t do the job either. Higher water level doesn’t help. It is a poor design that DOES NOT WORK. Our brand new washer also leaks water after the wash leaving clothes wetter if not removed immediately it wil take two dry cycles to dry. It is the worst washer I have ever owned. Sadly I have bought Maytags with pride for years. NEVER again. Wish we returned it immediately. Have contacted Maytag/Whirlpool which had me wait all day for a service person to not show up!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Disappointed, we're sorry to learn of your disappointment. We would like to discuss this further with you. Please email us at [email protected] at your earliest convenience with your review subject (STOP-don’t waste your $!!), your name, address, a phone number and best time to reach you along with your model and serial number.
      Thank you
      Social Care Team MaytagBrand

  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Extra large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well. It's an adjustment to use a very automated machine - you can't just open the lid and add or remove something after it starts. Only real problem is that spin cycle dries so thoroughly that clothes are wrinkled.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Actually very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this very easy to use. I've notice all my clothes are coming out cleaner than in my old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super large load capable. We can put a king size comforter inside. That’s great! No more going to the laundromat because my comforter does not fit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Great Washer! Quite and Awesome Size.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer! Quite and Awesome Size. We love so far for big loads and small.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best machine I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't happy not having the agitator but this machine proved me wrong. With five kids, eleven grandkids AND a husband my machine never seems to stop. It handles large loads extremely well. In fact I will need a new dryer to fit all the clothes in. Dispensers for detergent, softener and bleach is in a perfect spot. First time I've reviewed a product but this one is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer runs smoothly and quietly. Large capacity makes easy work of large loads including comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a great machine. Ease of use. Clothing came out clean. I would recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity and easy to operate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes towels and blankets with no problem! It is easy to change the settings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families with lots of laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably too large for what we really needed, would be excellent for families with lots of laundry. The wash times seem longer than normal, but use less water. (and you can do almost 2-3 times the normal load size as before. Was hesitant to buy a washer with no agitator, but it certainly does the job. No issues with any residue like I was expecting, we actually use less soap. Wife likes using the flings/pods to keep it simple. I'm 6'4 and think the drum is a little too deep. My wife has trouble getting small things from the bottom. The dryer is larger than what I visualized - I read a review that said she was having problems closing her laundry doors - I should have measured first. My laundry is in the garage and thought it would be no issue, but of course I can't fully open my side door to the garage now. The dryer is about 6" deeper. The back and venting make it stick out further in the way of the door. GET THE DIMENSIONS especially if you have a laundry room or indoor laundry closet. I do like the fact that it has some of the newer technology features, uses less water, and looks nice. Not really one for the glass look, but hard to find a good size washer dryer with traditional styles - PLUS THEY ARE MADE IN USA!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I love this washing machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and does a great job of getting our clothes clean quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans extremely well and is very quiet!! Very happy with this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Fantastic washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job of getting out all the messes. Also very quiet machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washer. Washes a king sized comforter with ease, super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good but with a glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful ful machine. Gets clothes clean without an agitator. Only problem is it does not start easily. Have to touch Start button many times before it engages. No help in Troubleshooting section. Otherwise a terrific machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at this point. Appears to be cleaning thoroughly. Rather quiet running.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Would buy this washer again,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had our new washer now long enough for me to say I truly like it. It gets our clothes clean, and I love that there not all wrinkled up like they were when they came out of our old washer. They smell fresh, as they should after being washed.The machine has a very informative book with it on how to choose the best cycle for what type of item your wanting to wash .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Smart Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a big tub and very quiet. So far so good. I have been sold on Maytag for years.

    I would recommend this to a friend