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Customer Ratings & Reviews

Your price for this item is $495.99
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The comparable value price is $989.99

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,874 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy good capacity and very quiet. Live the new addition to our household.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this washer cleans very well. Wash a big load without any problem. Quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and washes well. Clothes come out clean and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    excellent clothes washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large clothes washer...works very well. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer machine !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the course of the years l had trying many others wash machine brand, but nothing like this. I love this machine. Wash the clothes perfectly and remove even bad stains. I have 2 young kids and you can imagine how dirty The clothes could be in the end of the day. The machine runs very smoothly and it is energy safety. I totally recommend this washer machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally reviewed the dryer as the washer, but I will repeat what I said here and address the matching dryer. The washer is very quiet and has a huge capacity, and the control options allow easily finding the right mode for anything we need to wash. It is very well made for the money, and gives a very positive ownership experience, at least to date. The same comments could be made for the matching 8.8 Cu. Ft. 10-Cycle Electric Dryer, and we have found that it does a very good job of getting our clothes dry in a reasonable amount of time (something that could not be said of our previous machine.) If there is anything that would detract from the rating, it would be our hesitancy toward digital controls (concern about the repair cost of a failure, and less robustness as compared to mechanical controls that can last for 30+ years), the sloping tops that can dump your clothes on the floor when you are stacking them there while removing clean clothes from the dryer, and the deep drum in both the washer and dryer that makes it difficult for shorter people to reach all the laundry. (The large capacity dictates that last issue, and we decided to go with it due to owning a king sized bed.) That said, we thoroughly enjoy both machines, and would highly recommend both to others. The faults we have seen to date are minor and ultimately did not affect our decision to give them a five star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer no problems so far holds large loads with ease. love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious! Doesn't make any noise when washing clothes. Washes clothes well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Washer We've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing. We went from doing 20 loads a week to just 4 including linens, towels and comforters. Do not understand the negative complaints... as our clothes are clean and fresh while saving time, water and money. We did read the directions and use HE liquid detergent...though we have used Norwex powder as well. Also can't say enough nice things about Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washy washy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of lots of room! Cleans in no time and is a very nice machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 3 out of 5 stars

    Too deep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Fits comforters without a problem but too deep for my mother in law and wife to get to the clothes without having to use a step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    A brand that is synonymous with Washing Machines

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It’s size matches that of my family’s needs. I’m a bit on the short side so I have to find something to stand on or stand on tiptoes to reach the bottom. The dispenser isn’t easy to clean and has discolored due to our rusty water but I have no complaints on performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, but it takes awhile to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be more of an age type of thing, but my old washing machine was around for the past 15 years or so and I didn't have any trouble with it until one day it quit. Maytag has always been good so I bought this one. It took a little getting used to as it has features I've never seen before. It seems to have a small storage area for the detergent that gets almost completely used every time I wash even on small loads. It does a good job though. The one thing I did notice was that it takes longer to wash then my old one used to. It's a bit of a disappointment as I thought it would be faster especially with the ability to sense the amount of water / detergent, etc. that is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer for Mommy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, roomy, ease of use, quiet, reccomend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Functions perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a deep tub. Handles lots of towels. Runs quietly. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Holds 2x as much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about my clothes getting clean considering the small amount of water it uses, but I must admit it does the job. Compared to my old washer it holds twice as much clothes. However if your looking for a quick wash, this isn't for you. A full (and I mean full) load of clothes on the normal cycle takes about 1 hour 15 minutes. Full load of towels an hour and a half. Thanks okay for me because again it holds 2 of my old washing machine loads. Yes, you can pause the machine to add more if needed. Simply hold the start button down to unlock the lid.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do love this washer - I have one callout. With it being so large, I was under the impression I would be able to wash larger loads of laundry at once. I notice if the load is too big, not all of the clothes get cleaned. Often times, some have dry spots when I take them out. I’ve resorted to washing small loads which solves my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 3 out of 5 stars

    HE is a dissapointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't wash anything heavily soiled with anything else or it leaves a film on everything. The HE's don't wash or rinse to my satisfaction and I'm disappointed with the HE model. I purchased this model because it has the deep water fill setting and thought I could overcome the need to presoak stained or heavily soiled things. I wash everything on the deep water fill setting but I find that there are stains and film left on things. I am disappointed and wish I could go back to regular total water fill / agitator machine. This model is a monster and can handle king size bedding....but heavily soiled bedding and pads must be bleached to get them clean. Buyer beware...be prepared to presoak and pretreat anything heavily soiled. Other than that its very quiet and takes about an hour to complete all the cycles. I bought the matching XL dryer and I'm very happy with it. I buy Maytag because I expect them to last. My parents got 30 years out of their maytag washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washes clothes great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job cleaning clothes. The only draw back is the noise. It doesn’t run quietly. If you are looking for a quiet machine you might want to consider another model.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet and has all the features a person needs. Spin cycle very effective at removing water. Before buying check to make sure you can reach the bottom of the drum as it is quite deep.

    I would recommend this to a friend