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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,256 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Love the big tub. Easy to use can set up on your cell phone to start a load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Poor product for a Maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine may handle a big load of clothes, bulky items but its spinning power is outrageous, shakes the machine even though its balanced in the ground and is leveled not only this but it will go off balance and has to be manually rearranged the clothes in drum.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer- Love the wifi app feature the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, easy to operate, has many options for washing different types of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this thing is efficient. Its quiet and does a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy. Bad service bad product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working , had problems with it about exactly 1 year after purchase. Nothing but problems. Stopped working mid cycle many problems with electric panel. Bought extended warranty , 1 yr commitment. Warranty’s service man would not fix it bc I took a few screws of back panel. Electric panel is broken and the new new panel is on back order with no date listed. 90+days Now I’m stuck in a warranty for a year I can’t cancel without 180$ fee. So I cannot get it fixed. I cannot cancel my warranty. They told me nobody can come to fix it because the panel has been removed and it is listed in my profile as being tampered with. I am still paying off this washer furthermore, the electric panel they need to replace is on backorder indefinitely. I need Best Buy to compensate us for this. Five people in the family, haven’t got to go to the laundromat is virtually impossible.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washing machine I’ve owned. It’s quite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. With the glass top I have just watched it going through its cycles. The auto sensing filling of the water is really a great feature. It gets the clothes real clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great i love it. Easy to use and very quiet. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a spacious washer. Sometimes the water level is low while washing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still in testing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles with my large quilts the salesman swore it would be able to handle. In the end it may just need adjusting by hand if gets out of balance. Just wish I had a machine i could throw a blanket in and not stand there to make sure we don't have a miniature earthquake. Other than that, seems to be a good machine, but haven't used much yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grandma

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans well so far although I had to return the first one because it was broken out the gate. A lot of condensation accumulates on the control panel when using warm setting, I don't think this is supposed to happen. Very loud washer!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag top load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG washer for 7 years and had problems with it for the last 3 yrs. Always out of balance "UE" symbol on the screen. Was repaired 2 times still the same problem even with very little cloths in it. Trying the Maytag because of the high rating an made in the USA. It seems better than the LG so far. Won't ever buy an LG washer again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really big so they s is good it’s very noisy thu

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like but agitator needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot but I wish I had an agitator. It doesn’t seem like it really rotates any of the clothes in there. Spotty cleans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your washer is great it get my cloth clean better then my old one did thank you

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washing machine for 3 weeks and LOVE it! The basket is deep so there is room for lots of clothes! I chose this machine because I can control the water temp, spin speed, and dirt level. Well, I don’t need it. All the settings are precisely what I would have chosen based on the cycle (normal, bulky, colors, etc). The clothes come out smelling clean (replaced a front loader). So far I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my new Maytag for a couple of months now. No problems, it washes beautifully, doesn’t give me a continuous alert that I need to run the “clean” cycle like my old machine , also doesn’t display clearly what the settings are for each of the various cycles - so if I want to know what temp a particular cycle is I need to press the temp button to find out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean clothes for everyone!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this machine holds a large bed quilt or a small load of lightweight clothing. Efficient and easy to use (even though I'm not computer-competent.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Washer 5.3 cu. ft HE Smart Top Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. My only complaint is when washing bulky items, especially bedding and quilts....machine repeatedly stops spinning because machine indicates clothes/bedding is out of balance. We have to constantly adjust/re-arrange items and sometimes have to remove one or two items and spin one item at a time.

    I would recommend this to a friend