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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,246 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a spacious washer. Sometimes the water level is low while washing.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very large tub with no agitator to make it easier to wash large items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kieu QQQ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's normal when the spinning cycle shook a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Like my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was easy to operate. I can now wash bulky items instead of going to a laundromat for comforters and blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer so much! It’s very easy to use and can wash my big covers. Best Buy ever!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Maytag Smart Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very good. It connects to your wifi and your smartphone to keep you updated regarding the current status of your load and notifies you when it is complete. It is deep and wide, so you wash blankets and comforters with ease. And the ability to look in the washer to see the load spinning or doing whatever is a nice touch. I recommend this washer highly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, easy to operate, has many options for washing different types of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Grandma

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans well so far although I had to return the first one because it was broken out the gate. A lot of condensation accumulates on the control panel when using warm setting, I don't think this is supposed to happen. Very loud washer!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    The best washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So spacious and it’s Easy to use. We love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Back order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got asked to review this but can't. 2 days before this was supposed to be delivered I got told it was out of stock and would have to wait a whole month to get it delivered. Ordered it March 10 and had to wait a month for it to be delivered around April 9. So after telling me it was out of stock in April I had to wait another month for it to be delivered on may 10. So at this moment I am still waiting

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works well: easy to use and nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room! Works great, Easy to use! Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Large and quiet washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Large enough for blankets. Quiet to run at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Good size washer. Easy to use. Recommend buying the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washing machine.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washing machine from Maytag. Taller than the average washing machines. But fits a good size load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Miss Sandy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washer Extremely easy t use Gets clothes clean No tangled sheets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great American made washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to use, tells my phone when a load is finished! Only challenge is reaching the bottom of the bottom!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Washer 5.3 cu. ft HE Smart Top Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. My only complaint is when washing bulky items, especially bedding and quilts....machine repeatedly stops spinning because machine indicates clothes/bedding is out of balance. We have to constantly adjust/re-arrange items and sometimes have to remove one or two items and spin one item at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different than my previous Maytag. Some of the washing options are now there and one that is no longer there.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t buy. Bad service bad product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working , had problems with it about exactly 1 year after purchase. Nothing but problems. Stopped working mid cycle many problems with electric panel. Bought extended warranty , 1 yr commitment. Warranty’s service man would not fix it bc I took a few screws of back panel. Electric panel is broken and the new new panel is on back order with no date listed. 90+days Now I’m stuck in a warranty for a year I can’t cancel without 180$ fee. So I cannot get it fixed. I cannot cancel my warranty. They told me nobody can come to fix it because the panel has been removed and it is listed in my profile as being tampered with. I am still paying off this washer furthermore, the electric panel they need to replace is on backorder indefinitely. I need Best Buy to compensate us for this. Five people in the family, haven’t got to go to the laundromat is virtually impossible.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand