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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,256 reviews
  • Rated 4 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer. I’m still learning how to use it. So far, it’s okay. It’s not the washer I picked out to buy in the store, but it works. The delivery crew were courteous and professional. If I have one complaint, it would be to have the washer I picked out at the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytage broke after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a year, works great when it was. the main board fried out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was smooth and the product has been reliable. The panels are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer is good but is a little bit noisy. washes good but i was expecting more of it. the size is good feeds good amount of clothes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, Terrible, No Good, Very Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this machine in late May of 2024. So, of course the machine starts making a grinding noise during the spin cycle in June of 2025, AFTER the warranty expires. A quick review of YouTube shows some of the possible culprits and of course, mine has those flaws. But it still makes the grinding noise. I will never purchase a Whirlpool or Maytag machine EVER again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    New Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different than my previous Maytag. Some of the washing options are now there and one that is no longer there.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty big and works great! Working great for our family.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Adjusting to a new generation of washer type

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great product, except my wife misses the older style center-post agitation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many repairs visits to earn the name maytag

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have both the washer and matching dryer both less than a year old and now I’m about to make my second washer warranty call and already had the dryer serviced after just 6 months. DO NOT BUY MAYTAG ANYMORE THEY ARE WAY TOO EXPRESSIVE TO BE THIS UNRELIABLE!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Washer leaks and BestBuy delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer started leaking water out of the bottom in less than 2 weeks. BestBuy scheduled a product exchange for free, but they used the wrong shipping address even though my correct address was set to my account's Shipping Address and is the same address they shipped the original wash to. Resolving this was a nightmare. I was passed around their support teams to 10 different people and left on hold repeatedly only to be told they couldn't do anything to help me for another 24 hours. I'll have been without a working washing machine for over a week because of this mistake. I just hope that the new unit works correctly when it eventually arrives.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello JoshK, we do apologize for the frustration this has caused. However, we are happy you are getting an exchange. MaytagBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Deep tub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep tub for big loads, we did a king sized comforter in it which it nice to be able to do

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing Smart Washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SO happy that I decided to get this washer instead of the whirlpool I had originally picked out. I absolutely LOVE it!! Best purchase ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag washer is great! Just came back from camping and I had to wash five sleeping bags and about 10 pillowcases. No problems at all. Has all the features I need for my large family. Highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Okay except for off balancing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes sometimes get off balance. I make sure They are balance when I put them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about a month amd absolutely love it. I do lots of large loads of laundry and all the cycles I use have really gotten them clean. It spins out the excess water so dry time takes less time too.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Did not clean my clothes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer with an aggitator thinking I would get a better clean. Wrong! I had clothes come out just as dirty as when they went in the washer. Sometimes I even had to wash my loads twice. Very disapointing.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi RocioC, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    good washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great capacity and easy to use, noise is almost nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity; Maytag app works great with washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a visit to the Best Buy Outlet and got a great deal on this top loader washer. Purchased the matching dryer as well. Love the large capacity and the Maytag app. One of the best deals I've caught in a while. Very happy with the quality of the product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine, suspect installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Watch the installer. Mine crossed the hot/cold hoses opposite the correct, clearly marked, connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kieu QQQ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's normal when the spinning cycle shook a lot.

    I would recommend this to a friend