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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,246 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love how deep and big washer is. I had a front loader before and it was bulkier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for the price. Like the way it washes the clothes without an agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Super spacious. Can never go wrong with a Maytag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! My Maytag has lasted longer than another washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so quiet and so big inside better then I though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product and delivery service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery and installation service. Delivery was on time. Product is working well. Everything is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real winner!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Maytag washer. It runs superbly , it is quiet, and I find all the selections helpful, The Geek Squad service men were awesome and took the time to ensure I understood all of the functions of the machine. I was so impressed by this machine, I immediately ordered the matching dryer!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a little over a month and we love it! King size comforter, sleeping bags no problem. My only issue and it's not the washers fault......I cannot reach the bottom. I'm only 5.1 and sometimes need help getting the items on the bottom. So if you're short like I am you might need a step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome size, quiet and cleans well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, great size, cleans well and very easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is easy to use and so quiet. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!! The washer is very user friendly! Lots of options for any size load, quiet and clothes seem like they are being washed better! Very very happy and sales team was very helpful and honest!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I just got it and only have run three loads and it works great so far. Time will tell. I had a GE with a mini-basket that lasted 38 years so my expectations are extremely high.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The future is in your laundry room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washing machine is HUGE inside. no central pillar, I didn't think it would make that much of a difference but man was I wrong! Smart features and a auto balancing d rum? YES PLEASE.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. It can get a little off balance from time to time but once you learn how to load it evenly, there are no issues. I love the fact that it chimes when the washing is complete.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would be great if it worked right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed has not worked right since installed on July 4th. There is a problem with the computer inside, with water staying hot on rinse cycle. Then was on hold for over 50 minutes to get someone to help me. After which I found out will have to wait till end of September to get a replacement. Not happy with the way things have gone to this point, but I'm sure you will expect me to start paying on it before replacement comes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quiet, excellent washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has the biggest tub I have ever had, so much room! The water spout built in helps with spot wash & stain removal. I got it for a great price!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    STOPS WHEN SPINNING, SHAKES LIKE CRAZY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its unfortunate that the machines stops when spinning because it detects an unbalanced load. I've tried big and small loads, a couple of sheets and it continues to stop. I have had the glides adjusted many times to balance it because it shakes very loud. I can't leave the house because it stops mid cycle. I'm on hold with customer service with no answer after 15 minutes so far.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Lots of chocies and I can wash large loads . Best washer i have ever gotten. First time i have gotten a Maytag and i am so happy i did.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washes lots of clothes and quiet too.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quiet and effective Washer!! Love the build quality and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. Clothes come out smelling great and no issues with them. There are so many different brands to choose from. I researched and spoke to a friend whose been selling appliances for years and this model was his recommendation.

    I would recommend this to a friend