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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,246 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer still isn't as settable as we wanted but still does a great job washing, and settings are not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine, with lots of power and room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far about 6 weeks of owning this pair. It's doing everything it is supposed to do. It is a tad loud, but so was my last set. This is a huge machine, the one thing I do not like and did not like with my old one is you have to "tell it" you are using fabric softner. One would think you don't have to do this on such a sophisticated pair. I washed my sheets this morning, forgot to "click" fabric softner and of course it did not use what I put in. Otherwise, I love my new machine. The chimes are loud too which I like- you can lower the volume, I like them louder so I can hear from the family room. I washed my King size comforter with ease!! Also our bed is a posturpedic and has a "heavy lined" bed cover over the mattress this machine washed it with ease and came out white as new!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I absolutely love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my washer, so spacious and I also love the water faucet it has.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dream come true

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It’s like a dream come true. I can do small, medium and large loads and it even knows the amount of water to use. Can’t get any better than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine, i would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love basically all my clothing is being washed no matter load size.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this installed for about a month now and it's done a great job washing clothes at the rate or 1-2 loads per day. The only downside to the washer is that it's very deep so getting clothes out is a bit tough for shorter people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So happy I upgraded to a Maytag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can go wrong with Maytag. Large and quite but what I like the most is you can set it to add more water. This replaced a GE energy efficient washing machine where I couldn’t not adjust water levels. I always felt like it didn’t use enough water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer lots of room for cleaning big quilts and towels

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best washer I have ever had. People are very helpful thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Whirlpool Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working washer machine. Easy to set-up. Nice faucet feature, smooth and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer and dryer! I was gifted this set from my grandmother as a housewarming gift and it has been amazing. Very simple and easy to use, great efficiency, no problems whatsoever! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Yes, you want this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! So quiet and gets the job done! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    hate love relationship

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact it washes blankets and a lot of clothes but I HATE the fact it makes you clean the washer and doesn't give you any warning. so after you loaded your clothes and put in you soap it tells you to empty the washer and clean it super super super inconvenient

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Washer leaks and BestBuy delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer started leaking water out of the bottom in less than 2 weeks. BestBuy scheduled a product exchange for free, but they used the wrong shipping address even though my correct address was set to my account's Shipping Address and is the same address they shipped the original wash to. Resolving this was a nightmare. I was passed around their support teams to 10 different people and left on hold repeatedly only to be told they couldn't do anything to help me for another 24 hours. I'll have been without a working washing machine for over a week because of this mistake. I just hope that the new unit works correctly when it eventually arrives.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello JoshK, we do apologize for the frustration this has caused. However, we are happy you are getting an exchange. MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great.very happy with the size of the machine. Does my king size comforter easily.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    its not worth 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a noice when sensing sometimes. It cant handle very many towels at a time or it goes out of balance. It takes too long for a wash cycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our new washer as a set with our dryer! Love how big it is and how it completely wrings out the clothes! Makes it quicker to dry!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works very well. I has a lot of room for washing larger items. To this point I am very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. It wrings out the clothes so it’s almost dry. Very deep so it fits a lot of wash.

    I would recommend this to a friend