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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,256 reviews
  • Rated 4 out of 5 stars

    Good product and delivery service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery and installation service. Delivery was on time. Product is working well. Everything is good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My top load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement my LG front load with Maytag 5.3 cub ft washing machine. It is very quiet than my old one and more room for big load and more features to select when wash my clothes. This new washing machine is energy save

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best washer I have ever had. People are very helpful thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Maytag is a good product line and I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great.very happy with the size of the machine. Does my king size comforter easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. It wrings out the clothes so it’s almost dry. Very deep so it fits a lot of wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, quiet, handles large loads very well. I haven't used all the settings yet, but glad to have them when I do.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It is a large capacity and I need alittle step stool or my grabber tool to reach down to the bottom of the machine to grab my clothes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Performance - Serious Load Balancing Issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend not buying this washer. I don't often write reviews, but I feel other potential buyers should be warned about the issues I have had with this appliance (purchased less than a year ago). It is the worst appliance I have ever owned. I bought it because I had had a great experience with another Maytag washer, but this one is terrible. It constantly has load balancing issues (especially with sheets), where it will get stuck at 28 minutes, rattle violently around, and keep filling and draining water. I then have to stop it, run a "Drain and Spin" cycle, spread the items out in the washer to try to balance them, and run it again, hoping it won't have the same problem (it often does). It is a huge time-waster, and I wish I hadn't bought this machine. I am giving it two stars only because when it does actually manage to complete a cycle, it does a good job getting things clean.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer lots of room for cleaning big quilts and towels

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Run...don't buy this!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in May 2022. This machine washed okay. Sometimes would not wet all the clothes well so I assume also did not wash well all the time. I did not purchase a warranty as this was advertised as having a good warranty. It covers everything BUT the motor/labor. The motor replacement with labor was going to cost about $600+. Almost the cost of a new machine. My last scratch and dent lasted me at least 10 years before this one. What a disappointment. The tech stated that there is 1 bolt at the bottom holding it onto the machine that also has sensors. I guess the bolt loosened over time from his suggestion of washing "BIG" loads of clothes...well that's why I bought the machine.....He put the bolt in and tightened everything and we tried to start the machine again and it would not "sense" the clothes to run a cycle. It keeps thinking the machine is "empty." So now I have to find a new machine all over again....buy something else!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Out of balance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throw rugs got out of balance during spin cycle. At the end of the cycle the 2 small rugs were in a tight ball and One did not appear Clean. Another time the load was out of balance I was able to pause, shift the items and restart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer I’ve owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always owned Maytag since I have had good luck with the quality. This washer is wonderful with all the options for wash cycles, and it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag large capacity.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge drum. Quiet operation. Great washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for tree years now and has been a trooper . I haven’t had a problem with this at all. Definitely worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    In Love With My Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my washer machine almost every day and when I do, I always say, I love my washer . I highly recommend this washer machine. It is the best I every had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag - 5.3 cu washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best washer yet. Removes dirt better and odors with without any issues while easily monitoring on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Yes, you want this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! So quiet and gets the job done! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! My Maytag has lasted longer than another washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look the large capacity of the washer. And the soak water jet feature. The ap feature is also nice along with the boost funcrion and sanitizer

    I would recommend this to a friend