Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,246 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well and my clothes are very clean. I like the different features and many different cycles that it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look the large capacity of the washer. And the soak water jet feature. The ap feature is also nice along with the boost funcrion and sanitizer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it a month. So far it’s great! It reminds you to rub the cleaning cycle!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Out of balance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throw rugs got out of balance during spin cycle. At the end of the cycle the 2 small rugs were in a tight ball and One did not appear Clean. Another time the load was out of balance I was able to pause, shift the items and restart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Goood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient when wash i just got at home amd work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Made a good choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it about a month ago and I love it. It’s big so it fits my big blankets.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    1 day and it's going back to BestBuy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible washer. Replacing my 8 year old Bravos that died. Took delivery yesterday, looking into the return policy now. 5 loads, not a single one has completed a spin cycle due to unbalanced loads. Then you have to sit and baby sit it while it tries to restart after moving around all the wet cloths. Last night it took 5 attempts just to get it to complete. It's terrible. Never had this issue with my old Bravos and not doing anything different. Then the digital touch screen - just give me buttons. What a hassle.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi JoeM, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Second Maytag

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Maytag. Excellent washing machine! Very spacious and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer I’ve owned

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always owned Maytag since I have had good luck with the quality. This washer is wonderful with all the options for wash cycles, and it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them about a month now and although they seem to clean decent enough I am not thrilled with all the error codes I have seen on the washer as a result of just washing a regular two person load of laundry! I replaced a 11 year old cabrio set! I miss the old control panel!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well. Much better than my front load washer which I hated.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product thus far, really loving this washing machine. We bought ours several months ago and it is running smoothly. Not too many frills, which is great for a machine like this, cause it runs like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Superior Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! The drum is so big and I can wash my comforter and very large loads with no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Glad I picked this make and model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a quality machine that could handle everything from small, delicate loads to queen sized comforters. So far this Maytag has been a great performer and is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Deals at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal at Best Buy , I always check other stores but I Buy at Best Buy as they have the Best Prices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Performance - Serious Load Balancing Issues

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend not buying this washer. I don't often write reviews, but I feel other potential buyers should be warned about the issues I have had with this appliance (purchased less than a year ago). It is the worst appliance I have ever owned. I bought it because I had had a great experience with another Maytag washer, but this one is terrible. It constantly has load balancing issues (especially with sheets), where it will get stuck at 28 minutes, rattle violently around, and keep filling and draining water. I then have to stop it, run a "Drain and Spin" cycle, spread the items out in the washer to try to balance them, and run it again, hoping it won't have the same problem (it often does). It is a huge time-waster, and I wish I hadn't bought this machine. I am giving it two stars only because when it does actually manage to complete a cycle, it does a good job getting things clean.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a few weeks ago and so far it has worked week no complaints! I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our old washing machine stopped working this was a huge upgrade to what we had. I would recommend this to anyone now or in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large tub and it runs really well. very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity a bonus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had washer a couple of months & is working well. Nice large drum is convenient for large loads.

    I would recommend this to a friend