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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,246 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A mom’s must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything a busy mom with two messy boys could ever hope for. The built in faucet and extra power button make strain removal easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine I could ask for! The whites are crisp and bright. The colors do not fade. We have a new litter of pups and put this machine to use every day with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Love the features and the quietness

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Run...don't buy this!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in May 2022. This machine washed okay. Sometimes would not wet all the clothes well so I assume also did not wash well all the time. I did not purchase a warranty as this was advertised as having a good warranty. It covers everything BUT the motor/labor. The motor replacement with labor was going to cost about $600+. Almost the cost of a new machine. My last scratch and dent lasted me at least 10 years before this one. What a disappointment. The tech stated that there is 1 bolt at the bottom holding it onto the machine that also has sensors. I guess the bolt loosened over time from his suggestion of washing "BIG" loads of clothes...well that's why I bought the machine.....He put the bolt in and tightened everything and we tried to start the machine again and it would not "sense" the clothes to run a cycle. It keeps thinking the machine is "empty." So now I have to find a new machine all over again....buy something else!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Barb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand how a longer running cycle saves energy?? Too many electric parts to break. I am 5’8 and have to hang over side to reach the clothes to remove them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag he washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer. no issues thus far. Hopefully it will give me years of use and not require repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No drum light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with this washer is I wanted a drum light. Best Buy advertises this has a drum light. The installer said yes. No drum light. Otherwise all features it has that I wanted. Delay wash was a must for us & deep fill. Wash works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast setup was fast and setup wass easy and it is a great Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase, however the depth of the washer is a problem for my wife who is petite and has to get a step stool to unload it at times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE MY MAYTAG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Maytag washer! It gives me comfort to be able to see my clothes being washed properly thru the glass top. Slick looking and very good washing!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag washer a quality product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use control panel. Quiet and efficient. Delivered and installed as promised. Very pleased with product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed the washer so far. I needed a high capacity washer fast and Best Buy came through. I must admit Best Buy wasn’t my first stop, I went to another big box store and they had nothing in stock and delivery was going to be slow. Best Buy had a better product and faster delivery, and it was on sale so price was great as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but haven't used it yet. Expecting good quality . The technicians did an excellent job installing the unit nd explaining to us how it functioned. My appreciation goes out to Garrett and Adam for the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, clear controls, like the control from phone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever had. The tub is deep and can hold a king size comforter and still have room for more clothes. Water level is just right. Clothes are not soaking when wash cycle is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maytag washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, we would recommend this product. Maytag was the only one we saw with a 10-year warrentee on some of the parts.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my washer now for almost a mo.. It was delivered on time an was explained perfectly. I really like the fact I can wash my queen size bedding all in one load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great, although it is a tiny bit louder than my previous washer. Love the ability to add extra water into the wash and add an extra rinse cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great! I highly recommend getting them!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great. Everything's is coming out clean.

    I would recommend this to a friend