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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,246 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have haven’t had any problems with this washer. I followed previous people’s directions to read the manual and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung front-loader burned up after 13 years. I didn't like having to keep the door open and the seal clean to avoid unpleasant smells, so I went back to a top-loader, only with an impeller, this time. The weird thing with the impeller is it twists the clothes all up together (jeans, sheets, etc.), but it does seem to clean well enough. I haven't had any issues with it not dispensing enough water, like some have stated. It's nice to be able to choose a water level, in any case. I wish the dispenser tray was sturdier than the flimsy plastic they used. Otherwise, tons of features that I haven't even tried yet, but so far, so good. Yay for good old USA-made products! I hope it lasts!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the machine is hard on my clothes, towels are fraying they had no strings before. The machine is not quite.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    To many out of balance issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer based on many things. We had previously bought a cheaper new GE washer with no agitator. First one without an agitator. We kept having issues where the machine would stop with out of balance issues. Figured it was a problem with the machine. We returned it. Then went to Best Buy to look at different one. Found this Maytag. We decided to give this a try for following reasons: 1) Maytag Name 2) Commercial grade listed right on the machine 3) High volume capability. 4) Best buy recommemded. Point blank, she said you should not encounter those out of balance issues. WRONG. We would attempt to wash maybe a couple of sheets and couple of towels in one load. Bam.. out of balance. I cannot count the amount of times we have to continue opening the washer and reposition the clothes to just have it do it again. Verify Disappointed. We bought the service, so will call them and see where it goes from there, but no way in my mind should there be this many out of balance issues.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Gac1211,thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean ❣️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out very clean. Saves on water use. Saves $$$.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer&Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent value energy efficiency good size great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying A Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get out of balance and alerts you via a beep to reload. Can start a wash with very little water; clothes feel damp so some water was dispensed based upon weight. Does have a water dispenser inside to concentrate washing or rinsing prior to starting a cycle. You can a download an app to assist in Washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big. Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 10 year old Maytag of this type. My wife does 2 loads per DAY! I hope this one does 10 years also. Only had it a couple of weeks but it works well.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional product. It solves all the problems we had with our previous washer such as going off balance frequently, not rinsing adequately, and limited cycle choices to name a few.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the washer for a month. So far it's working as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Enabled not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really really well. One issue we have is however working it remotely. It seems to error when clothes are already in it and we start it remotely.. but when we are home doing wash it’s runs excellent, nice quiet and clothes come out great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched to using Maytag from GE. My wife really loves how this washer is really quiet compared to the last one. Look forward to getting the drier that goes with it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, efficient machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our 10 year old washer and upgraded to the newest model. Big fans! Its so quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, can hold a big load of clothes and many washing options

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I will never buy anything other than Maytag.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washer. Takes up less space than old one but has a larger wash tub! No water remains in the outer tank, unlike the Samsung it is replacing. Does a great job with cleaning and large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated features on this washer. Can connect to wifi. Nicely built. Excellent size

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. My clothes come out super clean. I love that you can download the maytag app to control it from your cell phone. This washer has so many bells and whistles. Best bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Magtag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine it is very big big enough for my king comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great American brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with other non-American brands due to poor longevity. This machine is sturdy and powerful, reliable and has many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big wide drum. Small footprint. Washes well. Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG drum. So big - perfect for comforters, bulky items. I expected the machine to stick out in the hallway but it didn't. *Note* Place items along the outer wall for it to not chirp / shake / complain about leveling during spin cycle. My previous machine was opposite (place everything in the center). It's not a huge deal but it will save on washing time. The soak feature is amazing (faucet in the machine is game changer). I use less detergent now also.

    I would recommend this to a friend