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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,246 reviews
  • Rated 5 out of 5 stars

    I love my top loader

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I have had front loaders for the past 10 years. Switched to the top loader. Other than I’m to short to reach fully in buts that on me it’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use washer with tons of features. Only wish that the volume on the finish cycle was a little louder. Our Whirlpool one we had before was much loader.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great washer, my wife and I love the new washer. Especially how quiet and the bluetooth settings. I would definently recommend this washer.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do NOT buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years after being installed the transmission went out. Cost to repair was the equivalent of a new washer. New washer was installed not even 2 months ago and back to having issues. Not spinning, motor control issues, etc. Even though the drum is large you cannot fill it to the 2/3 standard. Maybe 1/3 of the way otherwise you will have issues

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Very Good, but a little noisy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer so far. I like the app that comes with it. However, it is not the quietest washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great big washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing handles a big load. Definitely read the wash manual on water level. Way different from our 20 year old Maytag washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great load capacity but the longevity is ridiculous. 1st one busted not long after a year. Bestbuy screwed me over with totaltech, bought a second one to keep matching the dryer and we are two months in and it’s already making noises. Keep in mind I didn’t use it for a month because I went out of town.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, IsabelP. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    LOVELOVELOVE MY MAYTAG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine! Does a beautiful job cleaning! The added feature where you can add the amount of cold tap water to soak for extended periods is something other machines dont have. 5 Star!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deep basin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. It’s kind of deep. I have trouble reaching deep down into the basin to grab the wet clothes., but other than that, it’s a very good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer machine, quiet and easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Thoroughly Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer in June of 2022. Went from a front loader to this top loader and have been sorry ever since. There is a bit of a learning curve going from the front loader to a top loader so we gave ourselves time to figure it out. It's been two years and we have been disappointed with it from day one. Without an agitator, it does not get clothes clean. If we have heavy stains, we still have to take our laundry to my in-laws who have a front loader. Washing larger items like towels and bedding, it frequently gets out of balance. I would not recommend this machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions on how to connect my iPhone to the app system on the dryer. It took me over an hour and three or four times to get it to work properly. I was told the installers would do the service, but they said they don’t do anything like that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    more than expected

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. several cycles and I love the water spout feature since there is no sink in the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third maytag washing machine. It is so quiet and cleanes very good. I have 3 baseball players and it keeps up with all of our cleaning needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laundry smells wonderful and the drum is large capacity. Easy to load and keep clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 3/5 just due to it not being able to handle larger loads. With large loads it throws the basket off balance and then sends error code. Also, I have noticed that even though it is a larger washer, you cannot get the larger loads clean! I do like the multiple cycles and also the “cleaning” cycle. But another down fall that I believe they did not think of when making is, when the water is Hot, the steam goes through the crack by the control buttons and I can see this being an issue later down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the capacity and love the glass lid that allows viewing. Haven't used all the different options, but those used so far have been good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this washer. One of the best purchases I have made in a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Mayta - 5.3 cu. ft. High Efficiency Top Load Washe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine but it always gets out of balance. I am forced to always watch the machine when I am doing laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! Plenty of cycle options and has a very large capacity. Washes king size comforters and heavy quilts with ease.

    I would recommend this to a friend