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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,247 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity Maytag.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Great larger capacity. Edp. For blankets and bedding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice appliance. Works great. Lots of options and it does clean very well. I like the max fill option to fill up the whole tub to clean large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag 5.3 top loading washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works well. No complaints. Like the wifi that gives you a notification when the cycle is done. Like the faucet. I’ve only had it one month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our Maytag Waher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to operate and clothes smells freshly cleaned with no powdery like substance on clothing fabrics.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing quality with bedt default options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an LG that was less only around 4-5 years old but it had a history of erroring out at UE (uneven load) when the washer was perfectly level. My wife hated that washer. Prior to buying the LG we always had Maytag or Whirlpool and I decided to go back to Maytag. This washer is great and very nice to have wifi technology to tell us when the wash is complete.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT BUY Maytag - 5.3 Cu. Ft. 11-Cycle washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BIY. This washer is junk. Don’t waste your money. If you are buying because you think maytag is depenable, think again. My 4yo Maytag washer broke in January 2024. It was not repairable so i had to get a new washing machine. I purchased this washer and 7 months later it is not working. I have to deal with Maytag directly because it is less than 1 yo. Well that is a joke. I am paying for a washing machine i can’t use because it is broken and they can’t send service to look at it for 2 weeks. So if you want a headache, here is your perfect washer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available M - F 8 am to 6 pm EST They will be better able to assist you. MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Made in America

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, smooth and can handle a big load.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    beyond frustrated with service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer leaked all in my house due to bad install from Best buy installer. I tried for 4 hours to reach someone and they kept hanging up on my saying call Maytag. The washer is 45 days old. Best buy doesn't service Maytag even though i paid for best buy ext warranty. Obviously that was a waste of money. The ability to reach support is horrible. I am returning and purchasing from another business.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great large capacity washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer when our old washer died. This is a large capacity and you can wash large King size blankets and King size comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and able to handle large loads of laundry. We wash multiple blankets at a time without issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. The lid shattered less than a year after purchase. It’s been 3 weeks and it’s still not fixed! Every time I call I have to wait at least 15 min to talk to someone. Today I was on wait for 45 min! And the parts are still not in! Worst company I have ever dealt with. And poorly made appliance.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Garbage, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer two weeks ago and so far have had no complains, easy to use and lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, be prepared for a very long reach to get clothes out of the bottom of the drum. Holds comforter off our Cal King bed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the extra buck !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer , love the size and the options it had are phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be back to a top loading washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had front loading washers for the last 20+ years. So many problems & repairs. This top loading washer has everything we wanted & the system should not give us the balance problems the front loaders did. The only problem we have had is the washer requires a "clean" cycle every 30 washes & there is no way to cancel that when you have already loaded the washer & no warning that the next wash will require a clean cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the pavers purchase I have ever made! Our old washer and dryer were crap!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Handles large loads well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great. it is quite. and so far seems to do the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that leaves clothes smelling clean and fresh. Would diffently recommend this to anyone.

    I would recommend this to a friend