Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,247 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use with applications and pleased with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall Great Clothes washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream! Easy to use, and truly does a great job getting stains out!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Great features, good price, cleans good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to setup and start washing. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20 plus years out of Maytag Washer Dryer pairs

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand I buy. My first set bought in 1980 we sold with our house in 2003 and they still worked like new. The second set we bought in 2003 I just traded in on my current set in 2023. The washer had a slipping transmission and the dryer worked like new. We are getting 20plus years out of our Maytags so i am very please!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pick for first washer/dryer purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer for a top loader! This is our first washer/dryer we have purchased and can't say enough great things about it. Can't do too big of a load. I often overfill my loads and have ruined my clothes that way. Doesn't spike up the utilities much either.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer! You can load your heavy and bulky items and not need to go to the laundromat anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so easy to use, cleans clothes well, and even texts you when it is done washing through the app! Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water pipes to bang, is unbalanced too often

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of matching washer and dryer. Was thrilled to get a matching set, and it is the top of the line for Maytag. However I am very disappointed with the washer. Even though the washer is a 5.3 cubic feet it does not wash any more than my previous washer. Even on the high water setting the tube is never over half full. I had expected to wash my queen size bedspread but owner manual states you can only wash a full size bedspread. We use more water now than previously due to the fact that if it is unbalanced it refills, agitates and attempts to spin again. I just washed 7 shirts and it has refilled three times attempting to correct balance so it could spin out. This is not a once and a while issue either. You could never leave the washer going unattended. Another issue is the water shuts off so abruptly that our water pipe bang in the basement and you can hear it upstairs. We have purchased and installed Water Hammer Arrestors which has helped a little but does not stop the banging entirely. Very disappointed with this top of the line Maytag washer's performance. Very over priced at nearly $1000 for the service it provides.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Disappointed, we would recommend you contacting Maytag's call center for troubleshooting at 800-253-1301. The hours of operation are Monday & Tuesday 8AM - 8PM and Wednesday through Friday 9AM - 7PM Eastern Standard Time. MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. great washer no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Wash cycles are customizable from how much water to soil levels. The app is great...you can assign tasks to family members and start and stop wash cycles remotely. I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washing Machine Issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old machine gave me a heads-up when it was time to clean the machine. This one does not and won’t let you do anymore loads of wash UNTIL you do the clean cycle. I don’t like that. Also had an issue with adding a garment. The machine wouldn’t restart the load. I’m not even sure what we did to restart it, but it was a problem. The manual is not very detailed and didn’t offer much help

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag Washer has a huge capacity and does the laundry fast and quiet! We are happy we bought the Maytag!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new machine! Still learning certain things about it but would recommend it for anyone looking.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Reliability

    Rated 1 out of 5 stars

    A headache

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is terrible. It regularly becomes unbalanced and stops. It will also finish with everything still soaking. Now it's just not staying on so I can't even use it and it's a little over a year old.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey BM1136, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag is trusted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement washer that I recently purchased. I felt that Maytag was a wise choice to get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door is made of glass. Be careful when you close!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. One thing to caution is the door is made of glass. Be careful when you close it. It can shatter. That’s my only complaint. Still a worthy purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dispenser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great but when the washer was delivered they didn’t level it properly so the softener wouldn’t dispense but after they came back to level it everything was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HUGE washing machine

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine very big. Should have bought a bigger dryer also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer is all you do is press quite a few buttons well not quite a few about four buttons and if I wanted to I could set it while I was away to wash my clothes when I get back it's a smart washer love it I love Maytag made in the USA

    I would recommend this to a friend