Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,256 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so easy to use, cleans clothes well, and even texts you when it is done washing through the app! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Made in America

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, smooth and can handle a big load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer very quiet cleans very well the size fits great in a long closet you can still close the doors without a problem. the view glass on top to see the clothes is a bonus you know if their is extra room for one last thing would buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the pavers purchase I have ever made! Our old washer and dryer were crap!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer! You can load your heavy and bulky items and not need to go to the laundromat anymore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Maytag washing machine for 37 years that I loved. When it died, I bought another Maytag. I am not very happy with its performance. Sheets get bunched up and stop the cycle frequently. The response time for "pausing" and getting the machine to unlock is a crazy long time. It does a good job of cleaning the clothes, but the frustrations of the overall operation makes that a small benefit.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maytag washer is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance!!! Best washing machine ever. .. will continue to buy more Maytag items

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the extra buck !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer , love the size and the options it had are phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall Great Clothes washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream! Easy to use, and truly does a great job getting stains out!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Thoroughly Disappointed

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer in June of 2022. Went from a front loader to this top loader and have been sorry ever since. There is a bit of a learning curve going from the front loader to a top loader so we gave ourselves time to figure it out. It's been two years and we have been disappointed with it from day one. Without an agitator, it does not get clothes clean. If we have heavy stains, we still have to take our laundry to my in-laws who have a front loader. Washing larger items like towels and bedding, it frequently gets out of balance. I would not recommend this machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great. it is quite. and so far seems to do the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best washer ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ever. Buy 10 of them for you and your family and your friends and you co workers and for other people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Handles large loads well.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Francis graves

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like this washer when doing large loads..the clothes get all twisted and the machine rocks back and forth like a bucking bronco..would like very much to change it out for a different one that’s totally without an agitator.not very please with having to stop machine a untangle clothes to complete the cycle. Help!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Upset, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag Washer has a huge capacity and does the laundry fast and quiet! We are happy we bought the Maytag!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use with applications and pleased with the quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water pipes to bang, is unbalanced too often

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of matching washer and dryer. Was thrilled to get a matching set, and it is the top of the line for Maytag. However I am very disappointed with the washer. Even though the washer is a 5.3 cubic feet it does not wash any more than my previous washer. Even on the high water setting the tube is never over half full. I had expected to wash my queen size bedspread but owner manual states you can only wash a full size bedspread. We use more water now than previously due to the fact that if it is unbalanced it refills, agitates and attempts to spin again. I just washed 7 shirts and it has refilled three times attempting to correct balance so it could spin out. This is not a once and a while issue either. You could never leave the washer going unattended. Another issue is the water shuts off so abruptly that our water pipe bang in the basement and you can hear it upstairs. We have purchased and installed Water Hammer Arrestors which has helped a little but does not stop the banging entirely. Very disappointed with this top of the line Maytag washer's performance. Very over priced at nearly $1000 for the service it provides.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Disappointed, we would recommend you contacting Maytag's call center for troubleshooting at 800-253-1301. The hours of operation are Monday & Tuesday 8AM - 8PM and Wednesday through Friday 9AM - 7PM Eastern Standard Time. MaytagBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it washes the clothes very nice and very quiet and I love you can wash your hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maytag is trusted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement washer that I recently purchased. I felt that Maytag was a wise choice to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new machine! Still learning certain things about it but would recommend it for anyone looking.

    I would recommend this to a friend