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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,256 reviews
  • Rated 2 out of 5 stars

    Water pipes to bang, is unbalanced too often

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of matching washer and dryer. Was thrilled to get a matching set, and it is the top of the line for Maytag. However I am very disappointed with the washer. Even though the washer is a 5.3 cubic feet it does not wash any more than my previous washer. Even on the high water setting the tube is never over half full. I had expected to wash my queen size bedspread but owner manual states you can only wash a full size bedspread. We use more water now than previously due to the fact that if it is unbalanced it refills, agitates and attempts to spin again. I just washed 7 shirts and it has refilled three times attempting to correct balance so it could spin out. This is not a once and a while issue either. You could never leave the washer going unattended. Another issue is the water shuts off so abruptly that our water pipe bang in the basement and you can hear it upstairs. We have purchased and installed Water Hammer Arrestors which has helped a little but does not stop the banging entirely. Very disappointed with this top of the line Maytag washer's performance. Very over priced at nearly $1000 for the service it provides.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Disappointed, we would recommend you contacting Maytag's call center for troubleshooting at 800-253-1301. The hours of operation are Monday & Tuesday 8AM - 8PM and Wednesday through Friday 9AM - 7PM Eastern Standard Time. MaytagBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it washes the clothes very nice and very quiet and I love you can wash your hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maytag is trusted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement washer that I recently purchased. I felt that Maytag was a wise choice to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new machine! Still learning certain things about it but would recommend it for anyone looking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washing Machine Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old machine gave me a heads-up when it was time to clean the machine. This one does not and won’t let you do anymore loads of wash UNTIL you do the clean cycle. I don’t like that. Also had an issue with adding a garment. The machine wouldn’t restart the load. I’m not even sure what we did to restart it, but it was a problem. The manual is not very detailed and didn’t offer much help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    20 plus years out of Maytag Washer Dryer pairs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand I buy. My first set bought in 1980 we sold with our house in 2003 and they still worked like new. The second set we bought in 2003 I just traded in on my current set in 2023. The washer had a slipping transmission and the dryer worked like new. We are getting 20plus years out of our Maytags so i am very please!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Great features, good price, cleans good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to setup and start washing. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, just what I was looking for. I can fit a big blanket inside to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. great washer no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maytag washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my washing machine. I have always heard that this product was a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this washer for a few weeks and so far it seems to work great. Wanted a washer that could easily clean my down comforter and this one works great. Just note: my old washer only took about 40 min per load, this one takes an average of 1 hr.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review something after only having it for a week, but so far it’s good and quiet. Hoping it lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has worked well and is huge. Keep that in mind. I am 5’ 8” and can just barely reach the bottom of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent and installation is done on time .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only owned for a few days, but it fits our biggest blanket fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! We really like it! Xxxxxxxxxxxxxxxxxxxxxxxcxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maytag Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has performed very well. Expect this product to perform as other Maytag products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! We do not miss the side load machine at all. I don't think we will ever go back to a side load washer again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HUGE washing machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine very big. Should have bought a bigger dryer also!

    I would recommend this to a friend