Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,247 reviews
  • Rated 1 out of 5 stars

    Don't Do It!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS WASHER. By the time you know you hate it, it won't be returnable. Key features at make this a nightmare: Any spin cycle will NOT release adequate water. I've experimented all spin cycles and your clothes are going to go into your dryer WET, you can wring them by hand better. Anything with weight, like 4 towels, will send it walking around your laundry room. It's a shame I can't leave the house when doing laundry because I ALWAYS come back home to the cycle stopping due to uneven load. So I have to reach in and more the 4 towels around... specifically placing them in the most human-ally balance attempt (then fingers crossed). SPIN SUCKS. Next is the area of adding fabric softener. The pull out drawer (that is SO cheap) is a joke, the fabric softener runs right out the back, and NO I'm not over filling. Or no matter how softly you slide the drawer back (like I'm pushing it back with my pinky finger) the minute it is in the back position, ALL the fabric softener drops out the back. This has happened 100 times. Next is about reaching in. I'm 5'8" and getting to the sock at the bottom isn't easy, I have to tippy-toe it! The next is probably the issue that is the worst. Your clothes will TWIST UP and stretch out! You will be untwisting all your clothes before putting them into the dryer (wet). By the way, its matching dryer (gas) does not dry. I have to put it on times dry for 40 minutes. Any other timed cycle DOES NOT DRY.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Pirhona, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Well worth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, not very costly, also has an attractive look.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Unhappy with this washing machine

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer. It constantly gets “unbalanced.” Sheets, towels, blankets, clothes - it doesn’t matter - it gets unbalanced, the machine jumps around about 4 inches and then it stops and I have to manually re-distribute the clothes. This happens about 1/3 of the time. I always evenly distribute the items when putting them in and somehow they always end up in a tangled ball. Save yourself a headache and don’t buy this machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ChrisG714. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Maytag washer we have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tons of room

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wash a ton of clothes in this. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but can't figure out remote start

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. But can't figure out the remote start which was one reason to buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the variety of cycles, the see through lid, the add water feature and how well it spins the clothes almost dry. I like that the lid delays a bit before locking when it starts up. Very happy after 2 weeks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaner Clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are cleaner than I have seen them since moving into this house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Reliable Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Gets clothes very clean and it is simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer maytag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is great Appliances superior I really like the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the previous model almost 5 years ago. We called the Geek Sqaud to do a routine maintenance. The tech found that the transmission was faulty. Best Buy decided to give us full credit so we purchased the newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I decided to upgrade my washing machine. It does a great job and I love I can keep up with it on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love loved the washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mother’s day gift, works perfect and they show you :) comes along with warranty just have to activate it :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Maytag

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer i got. This machine has been great so far. I have had it for a little over a month and it has been everything we expected from Maytag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magtag is good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome. I am enjoying it! That I can monitor from my phone is big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Zhang

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service , sales guy is very friendly and fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Washer rinse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needs to rinse clothes a little better it is quiet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Washer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Washer I have ever owned. Love the sensing feature for water level. The Impeller is great and clothes no longer come out all tangled together. Also like the clear top , it makes viewing during the wash easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic for large items and huge loads.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the product. Would definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NAVIN C A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE THANK GOD FOR YOU AND FOR THE WASHER THAT WE NEEDED IN OUR HOME.

    I would recommend this to a friend