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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,247 reviews
  • Rated 5 out of 5 stars

    Great features at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer had the best combination of features we were looking for at the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best purchase I ever made. The salesman I work with with Scott very informative man, go back and buy anything else from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great, love all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great. You can wash a lot of clothes in it. Controls are easy to understand. The only complaint is that the tub is so deep that if you are 5’6” or shorter, it is hard to get the clothes off the bottom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes the load makes the drum shake and stops the cycle so you can try distributing it better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag top loadet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine too hard to get clothes out. Wish i had gotten front loader. Not like the Neptune.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine and its many features on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure if I like this machine or not. The fact that it agitates as it’s “filling” isn’t my favorite or that it doesn’t actually fill over the clothes. I have to set it to high fill in order for it to even come close to covering the clothes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good product. Very quiet but needs a louder signal because you can't hear it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the top load aspect and for better in our laundry space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid washer. A little loud.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash capability but louder than previous machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MaytagWasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been disappointed. The washer has a hard time discerning and adjusting for load size. Also, there’s been more than one occasion, in the 30 days I’ve had the machine, that the washer has got stuck on a cycle and I had to cancel and start the load again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine, just one annoying flaw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is nice, but has a flaw in the way it locks. It uses a small plastic piece that breaks easily. Luckily it is easy to replace, only 10 dollars on amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clothes are nice and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received August 18th still getting familiar with it

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Awful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased less than 2 years ago and have had to have it serviced 3 times and out of commission for at least two months total. Garbage.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Gina. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint and only reason it didn’t get a 5 star is because it is really loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. I wish that the WiFi function worked without having to be turned on for every load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems adequate; kind of hard to figure out how to operate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Washing Machine Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. This is the absolute worst washing machine I have used. EVERY load triggers a "Fault Code F7,E9" unbalanced load error. No matter what and how much we wash. We are forced to move the clothes around several times per load to get it to complete a wash cycle. Thought i was buying the best by getting a Maytag. Will never buy Maytag again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag WACHER machine a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry nice product They have very good people to work with your to decide to take the best price

    I would recommend this to a friend