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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,256 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this machine, I’m surprised by how much it holds.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Does large loads of laundry. I like the app feature.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this unit and how great it preforms.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Maytage broke after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a year, works great when it was. the main board fried out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maytag HE Smart top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am not very pleased with this machine. The clothes always come out really wrinkly even on the wrinkle free cycle. When first installed the hoses were installed backwards causing some damage to some of my clothes, which needed cold water washing. The cycle is longer than my old machine. The store salespersons were very helpful and efficient and so was the repairman. I would like a more simplified version of a washer with an agitator.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MissATC3. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It washes good and makes less noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the drum to allow for more clothes within one load to wash rather than having multiple loads of clothes to wash. Overall this saves in time, water and power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Handles all the Washing needs around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag is still the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous washer with multiple wash options. I have always loved Maytag. My last washer lasted over 20 years and still works fabulously well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag is American

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful blend of craftsmanship and technology! The Maytag washer has smart technology that makes it easy for my family to start the laundry before we even get home, making the timing just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and very fast. Store associate was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a good washer but it rocks alot when cleaning

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle sounds like air force one! We’re hoping it’s an installation problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over their previous 10-year-old model. All the features they took away back then are in this one. Water level settings etc. Only problem we have found is that when it's time to clean the washer, you have to stop washing clothes and clean the washer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STUCK with a lemon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed sums up our experience with this brand new washer. It's been in our home in service for two months and haven't been happy with it since it arrived. We had a service call today for some error codes and because the machine would not use water on small loads. The technician informed us that we shouldn't wash small loads, wait for the laundry to accumulate. (Really?? We have one person with allergies that needs special detergent) We were also told that we shouldn't wash one king sized comforter alone because the machine couldn't self-balance with just the one item (king-sized comforter apparently isn't large enough). Lastly, the technician told us not to use the EXTRA POWER button and he's not sure why they put it on the machine. We're a family of four, not an army. A washing machine should wash clothes regardless of the amount of clothes in it. This is a lemon and since I'm beyond the return date with Best Buy I'm stuck. I would suggest purchasing another machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Unhappy, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Many options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge. I can wash so many towels at once. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great family washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! It works for our large pile of laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Maytag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Maytag. It’s still is as noisy as the other Maytag I had. but all in all, I’m happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the WiFi capability! Cleans quickly and efficiently!

    I would recommend this to a friend