Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,247 reviews
  • Rated 5 out of 5 stars

    Great washer to have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. Cuts down on wash time. Easy to use and understand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY. TotalTech is waste of money too

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know why the Maytag repairman is so bored. They don’t fix anything or stand behind their product. Bought washer in May of 2021. Officially replaced it today. Multiple issues with the electronic controls. Had to have controls replaced a few months ago. Was constantly fighting out of balance issues last night went to do a pod of laundry. I got the power button and was greeted with a loud pop and a electrical flash from under the washer. At the point the washer was dead. As a total tech member. I called Best Buy. They advised me to call Maytag. Maytag said it’s no longer covered under warranty. Said we could pay to have a service man come out to diagnose the issue at our cost. I’d the defective part was covered under the limited warranty, they provide the part but we would be on the hook for the cost of the repair. Seeing as this thing was junk from the start. I couldn’t justify paying for a repair, when it was most likely only going to have more issues in the near future. I will never again buy Maytag or Whirlpool. We will also never buy another big ticket item from Best Buy ever again. Best Buy, you’ll be able to see the thousands of dollars we’ve spent at your stores over the years. I’ll be looking for alternatives going forward

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, BenS. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    MayTag Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great so far - no issues - highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite satisfied with overall product quality and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and the way the make you feel like family thank you for everything Best Buy you guys are the best. My grandparents where really happy with there new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryer set

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new washer and dryer set due to our old ones being outdated. We love them. No issues so far and they are so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sofar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone through many washers. So far this one has not been a problem. Hopefully we get many years out of it. We will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Washer at a great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer at a great value. Will occasionally throw itself off balance during the spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAKE delivery man

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery man JAKE was knowledgeable, courteous, and clearly informative about our purchase and it’s operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a few weeks, but I am very satisfied with the functionality of this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washing Machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine! I highly recommend it to everyone! I use the washing machine practically everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money. My 4 year old Samsung had given up on life and this washer that we just purchased is far better than the previous one when it was new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t wash well . The cloth do not move inside while washing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this washing machine. The clothes come out clean and the spin dry is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bouch benchmark sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people kind and help. Connor o was informstive. We were in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!! Made in the USA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It does everything perfectly. The wireless feature is great to know when it's off balance or the load is done. Installation was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the new washer. The clothes get much more dryer. Or less wet . I like the extra power button And water level size. In fact we have 2 now. Bought one for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Cleans clothes very well. Great options for customizing cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. We can wash things we weren’t able to fit in our other washer because of the location of the agitator . A lot different than are older model had to read about the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top loader. Maytag is and has always been my choice for washers and dryers. Bought the first generation front-loader many, many years ago.

    I would recommend this to a friend