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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,256 reviews
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the variety of cycles, the see through lid, the add water feature and how well it spins the clothes almost dry. I like that the lid delays a bit before locking when it starts up. Very happy after 2 weeks!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Unhappy with this washing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer. It constantly gets “unbalanced.” Sheets, towels, blankets, clothes - it doesn’t matter - it gets unbalanced, the machine jumps around about 4 inches and then it stops and I have to manually re-distribute the clothes. This happens about 1/3 of the time. I always evenly distribute the items when putting them in and somehow they always end up in a tangled ball. Save yourself a headache and don’t buy this machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ChrisG714. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    My new Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my new washing machine. I had a front loader prior, but find this new top loader superior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaner Clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are cleaner than I have seen them since moving into this house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the previous model almost 5 years ago. We called the Geek Sqaud to do a routine maintenance. The tech found that the transmission was faulty. Best Buy decided to give us full credit so we purchased the newer model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic for large items and huge loads.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the product. Would definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Washer rinse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needs to rinse clothes a little better it is quiet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 19 days and suddenly doesn't turn on anymore, and of course I am outside the 15 day return policy.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Washer and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. MaytagBrand

  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great. You can wash a lot of clothes in it. Controls are easy to understand. The only complaint is that the tub is so deep that if you are 5’6” or shorter, it is hard to get the clothes off the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with lots of options. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag top loadet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine too hard to get clothes out. Wish i had gotten front loader. Not like the Neptune.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been two years and I’m still enjoying the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far I would recommend it to anyone thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid washer. A little loud.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash capability but louder than previous machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good product. Very quiet but needs a louder signal because you can't hear it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine and its many features on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure if I like this machine or not. The fact that it agitates as it’s “filling” isn’t my favorite or that it doesn’t actually fill over the clothes. I have to set it to high fill in order for it to even come close to covering the clothes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Scott sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best purchase I ever made. The salesman I work with with Scott very informative man, go back and buy anything else from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the new washer. The clothes get much more dryer. Or less wet . I like the extra power button And water level size. In fact we have 2 now. Bought one for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is great Appliances superior I really like the warranty

    I would recommend this to a friend