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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,256 reviews
  • Rated 5 out of 5 stars

    Maytag Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. I wish that the WiFi function worked without having to be turned on for every load.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and professional. However, I was charged for a part that was not needed and I was charged for a part that they didn’t have on their truck. They never followed up with me about coming back out to install the part needed to make my steam dryer function properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from a samsung, that piece of junk rusted (on top) they sent a guy to come bolt the top down so it wouldn't fly off and cause a house fire! look it up!! . My wife loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Have to make sure it's level loaded but otherwise very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the built in sink!! Awesome capacity and smaller then my old washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performed well and is quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough for the short to reach the bottom but no big deal. It helps to read the directions for the fill levels per your load and it works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep having to reset the washer by unplugging it for 10 minutes. It will fill with water but not agitate. Also, the autofill option is a joke. It fills about 5 inches.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Salma. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    May What ?! Maytaggg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like how simple yet very reliable this Maytag washer is. And we love the your wash is finished notifications that get send to our phones

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Do Not Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this washer for 6 months now. It does not get clothes clean, even using the extra power button and Tide laundry detergent. I’ve had to wash my husband’s shirts 3 times and they still aren’t clean. The spin cycle leaves sheets and comforters in weird ball shapes, not even wet in the middle.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ElaineH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    MayTag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great so far - no issues - highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded expectations. Everyone likes how stylish it is and loves the digital countdown. Very economical and does what isneeded.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    wrong machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not have a adjetator so that machine was returned.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Good sofar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone through many washers. So far this one has not been a problem. Hopefully we get many years out of it. We will see.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY. TotalTech is waste of money too

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know why the Maytag repairman is so bored. They don’t fix anything or stand behind their product. Bought washer in May of 2021. Officially replaced it today. Multiple issues with the electronic controls. Had to have controls replaced a few months ago. Was constantly fighting out of balance issues last night went to do a pod of laundry. I got the power button and was greeted with a loud pop and a electrical flash from under the washer. At the point the washer was dead. As a total tech member. I called Best Buy. They advised me to call Maytag. Maytag said it’s no longer covered under warranty. Said we could pay to have a service man come out to diagnose the issue at our cost. I’d the defective part was covered under the limited warranty, they provide the part but we would be on the hook for the cost of the repair. Seeing as this thing was junk from the start. I couldn’t justify paying for a repair, when it was most likely only going to have more issues in the near future. I will never again buy Maytag or Whirlpool. We will also never buy another big ticket item from Best Buy ever again. Best Buy, you’ll be able to see the thousands of dollars we’ve spent at your stores over the years. I’ll be looking for alternatives going forward

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, BenS. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great Washer!!! Made in the USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It does everything perfectly. The wireless feature is great to know when it's off balance or the load is done. Installation was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money. My 4 year old Samsung had given up on life and this washer that we just purchased is far better than the previous one when it was new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. We can wash things we weren’t able to fit in our other washer because of the location of the agitator . A lot different than are older model had to read about the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAKE delivery man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery man JAKE was knowledgeable, courteous, and clearly informative about our purchase and it’s operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. Cuts down on wash time. Easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a few weeks, but I am very satisfied with the functionality of this machine.

    I would recommend this to a friend