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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,256 reviews
  • Rated 5 out of 5 stars

    Well made. Just opening the door convinced me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag is a long running name brand. This machine seemed so much better put together than the others on the showroom floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top loader. Maytag is and has always been my choice for washers and dryers. Bought the first generation front-loader many, many years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the brand. In purchasing new machine we love the top load. Still have to use all choices to wash. Was actually surprised how deep the tub is how easy to wash comforters in king sized easily .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this washing machine. The clothes come out clean and the spin dry is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible decision to purchase this machine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just 3 months of having this machine it is already having issues. It stays on sensing and skips directly to washing complete. This wasn’t a cheap machine so I’m extra disappointed that I paid so much for “top of the line” for it to have issues in such a short period.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite satisfied with overall product quality and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bouch benchmark sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people kind and help. Connor o was informstive. We were in and out in no time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst appliance purchase I have made. Washer has gone two years, not worth putting any more $ into. First week having it home, the internal drain hose ruptured, flooded my laundry room, though part and service covered under warranty. Several months later the agitator sheared off, so we use without agitator (base still mixes garments very rigorously). After 1st year, water pump went out. Now at year two it’s dead and needs a new control board- $600?? The machine has not performed well, often running and agitating clothing without water. You must babysit this machine to watch water levels. It also agitates the garments so rigorously that it twists them up into a tight mass (breaks off agitator) and becomes unbalanced, errors out, load stops, you must untangle and try again. So tired of it. Machine was $900 new, for two years of struggle with this machine, not worth replacing control board, better off cutting losses and shopping for a different machine. Not a happy customer!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, NotHappy. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback on this washer is that it’s difficult to wash heavy loads like blankets or bulky items. I want to thank Best Buy to let me return this item for a front loader washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Only issue is when loose change gets stuck on the bottom of the rotating panel (no agitator) it will not properly drain the clothes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems after just two months. Thought I was doing something wrong and just delt With the lousy noisy washing… at 6 months it refused to work completely!!! Spent over $100 at the laundromat because the techs can’t come diagnose it for 3 weeks!!!! To make matters worse, they will need time to order parts and I can’t even imagine when this piece of junk will work again. Incredibly upset!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JasperH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Cleans clothes very well. Great options for customizing cleaning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t wash well . The cloth do not move inside while washing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the purchase of our maytag washer. Happy with the fitment of the washer in the space we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the in-washer faucet. The features are a bit confusing at first - still navigating them even after reading the manual, but good quality washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, having extra features that I don't really use. I would if I could figure it out, the installers didn't leave me with any instructions on how to use the Smart Features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and very competitive price. Highly recommend this washer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Off balance with every towel load

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this purchase and very mad at myself for rushing into this thinking I couldn't go wrong with a Maytag. It rocks and shakes with every towel load, in addition to the fact it is a very loud machine with every load. I bought this to replace an LG that only lasted 6 years. I wish now I had just purchased another LG. Despite the fact it may have only last a few years, at least it would have been a satisfied few years.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi LV2013, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. We are waiting for the removable agitator, but overall this washer has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it! i never had a washer that was this advanced in technology. I am enjoying washing clothes now.

    I would recommend this to a friend