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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,247 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a replacement. The rep was very accommodating. The delivery personnel were respectful and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. I like that it connects to your phone to alert you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it’s new machine will see in a couple month that’s when real review take place ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for an even greater price. My old washer was going to cost way to much to repair, so I got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $400 dollar gift card

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Maytag washer and dryer in 2022 excellent purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine after doing my research and it had good reviews, but my experience was that frequently large articles would create an air pocket above the impeller and this item would stay dry through the entire wash cycle also I had repeated items that would have detergent residue on them even after a second washing. I ended up returning it and buying a more expensive LG machine that is much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked Great, But...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer worked great and we had no complaints for the first couple of days. Then we noticed water on the floor coming from under the machine. All hoses were OK no leaks from the outside. Lift the machine up and look up into the inside and water is dripping down from the valves. We returned it for an LG. Best Buy service was awesome for this. They made it happen and fast with no problems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer evaluation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is deep. Cannot reach to get clothes from the bottom when cycle is complete. Does not fill with enough water even when using "deep fill" mode. Does not circulate clothes enough. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great quality and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Maytag washer and my Samsung dishwasher great and friendly service and delivery was prompt and quick will definitely be buying from them again soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great purchase and running good. Clean clothes very great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer.. it does everything advertised ………..

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Expensive washer that needs constant "supervision"

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unhappy with this expensive washer I purchased in February/2022. I frequently needs constant supervision to make sure it completes cycles without getting loads out of balance. Recently the end of cycle signal stopped working and we have to set timers because there is no way to know that loads have ended unless you are in front of the washer. Today I washed a lightweight comforter in the bulky clothes setting and during the last spin a pool of water formed in the middle of the comforter, the tub looked like a bowl full of water, and the machine stopped without draining. I had to again reposition the comforter, which was extremely heavy with all that water "inside" and was forced to run the drain and spin cycle twice! Worst washer I've ever had!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey LRiv, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Disappointing Product and Repair Experience.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer lasted a total of 13 months and after three repair attempts, Best Buy simply said they did not know how to fix it for less than the cost of a new washer. It worked reasonably well during the warranty period and issues started almost immediately upon warranty expiration. This was the worst appliance experience I have ever had with any manufacturer and the worst repair service as well.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good just received, a little hard to figure out controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally obsessed! It works great and I would give it more than 5 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im with this washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washing mahine it's everything I expected and more I definitely recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost $1000 for a washer that only 14 months after purchasing , the locking mechanism breaks and we now have to pay $300 and wait a week for the part. This has not been a good washer. It says it can handle large loads but it can't. It is not nearly as good as the Maytag washer we had before that lasted 10 years. I will never buy Maytag or Whirlpool again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Clothes Washer. Love the wifi that lets me know when my clothes are complete so I can move them to the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine I've ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans beautifully, very quite, versatile but easy to use. Clothing spins virtually dry. Easy on clothes. Great on stain removal. Absolutely would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Maytag washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, and all the features, efficient, great design.

    I would recommend this to a friend