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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,256 reviews
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer after not having a washer for 30 days you learn to really appreciate what you have and are able to purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Washing Machine Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. This is the absolute worst washing machine I have used. EVERY load triggers a "Fault Code F7,E9" unbalanced load error. No matter what and how much we wash. We are forced to move the clothes around several times per load to get it to complete a wash cycle. Thought i was buying the best by getting a Maytag. Will never buy Maytag again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. App is a very nice feature, but most importantly it works and if its like my last Maytag it will last quite a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new and worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night and day difference from my old washer. The spin cycle is superior and almost dries thr clothes which requires minimal drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Good Quality and durability.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    gets out of balance on large loads

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer gets off balance with large loads. The only reason I purchased it was for the large capacity wash sheets/towels. It stops at around 30 mins left and just keeps draining and filling, to rebalance itself. It takes a couple of hours to get through a large load with all the rebalancing.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AmyW. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    A dud, but Best Buy replaced it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our copy failed about 10 months. We called for service when it started making a horrible whirring and banging noise during spin. The repair lasted about a week and we called again. The second tech put in a request for replacement. We swapped the dud for an LG on sale and received about a $200 credit. A tiresome process, but Best Buy had our back. I wish all consumer vendors did as well. Thank you Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very great. Doesnt make loud noises. Very great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product! We are very happy with our purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read through the direction book 2. Times. It took about 5 loads of cloths to feel comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the control panel doesn't respond and it takes a few minutes to "come alive". Doesn't get my clothes as clean as I would like but this is probably true on all new washers that use less water.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BulleRock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is satisfied with the functionality and appearance of the machine, only objection I have is some shaking and vibration on one of the wash cycles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maytag is not what it used to be

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually thought that by buying a Maytag I would have some good years of dependable service with few if any service calls. I liked the features advertised. I paid more than I would have for other brands/models. I didn't write a review right away though, as I wanted to be sure that the machine performed well. That was not the case. My washing machine is not yet 18 months old and on the SECOND service call I was told that the part needed would cost within 100 dollars of what I paid for the machine, and that did not include labor. We've had issues with balancing loads for months. Some of the cycles stopped working completely so we just used the few settings that did work. As for the wireless, we were only able to connect one phone, efforts to add others failed. Now I'm just going to throw the whole thing out and start over. No use dumping good money after bad for something that is obviously going to prove very costly to repair every six months or so, and that's when the machine is new. I really don't think it would make it to old age without basically paying the purchase price over and over again. Stay away. Maytag ain't what it used to be. My machine is barely 18 months old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a washer and dryer should. No issues ar all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great paired with Maytag dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched set with dryer we purchased. Previous Maytag with similar features lasted almost 13 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely please with my choice and the purchase of this machine. I love the smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a replacement. The rep was very accommodating. The delivery personnel were respectful and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Maytag washer and my Samsung dishwasher great and friendly service and delivery was prompt and quick will definitely be buying from them again soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New modern look but sturdy and reliable brand. Eill yell others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, my wife loves it, will get the matching dryer soon

    I would recommend this to a friend