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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,247 reviews
  • Rated 2 out of 5 stars

    Brand New Washer Fail?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day we had the washer delivered (and setup), we noticed the laundry not being cleaned. After the second day we called Best Buy and they transferred me to Whirlpool and Whirlpool set up an appointment with a local repair shop, but failed to let the repair shop know about the appointment. Eventually the repair shop came out and found that the brand new washer failed 2 out of the 3 test they ran. It will take at least a week to get replacement parts, but this is a brand new washer. Should it need it?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi CookieMonster, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product that you can get for this price and only at Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    loud whasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be loud when washing. As the water flow turns on and off . pipes have a banging sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Maytag brand I had two washing machines before but this time I’m not as happy I notice the washer would be better if it had the middle part to wash I try to wash a bedspread and preferably would need to be washed by itself

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Best Buy fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my new Maytag washer for a week and I'm happy. This washer is quiet and it gets my clothes cleaner than my old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine and the price was a good value would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new top load washer. It does a great job. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it matched my dryer that. I have now.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Clothes beware!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It barely adds enough water to get the clothes wet, and agitated them so hard (even on delicate) I’m afraid my clothes will be ruined!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Janana, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started. MaytagBrand

  • Rated 5 out of 5 stars

    Still waiting for delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't be delivered until July 23. But to qualify for the cash, I have to submit a review by July 21

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems I can not place big load because it make a loud noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made in the US. Great quality. Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I've ever owned. Made in the US. Love it. It has already lasted longer than two Samsung models I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer great value good price. Looks good in the wash room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well have no complaints over all good washer i though it would use more water but it really dose not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag is my chose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the options on how to treat each load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is definitely worth the money. I recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wastes energy And water. Its top loader and wint let you lift the lid if you forgot the soap or forgot to put something in. It will drain all the water out and make you start cycle again. If you soak a load then want the load to start the wash cycle it will dump the water and refill. We are in freaking drought in Ca this is not energy or water efficient.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Rated 3 out of 5 stars

    Questioning my pirchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water level doesn’t fill properly. Beginning to think I made a bed choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We love it! Very top quality. Thank You

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Didn’t last. Warranty a joke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only a year and the warranty fix has been taking 6 months so far.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, SpencerH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand