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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,256 reviews
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Has so many features that I like and takes no time to wash! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my Maytags!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Shopped washer/dryer combos for months before making a final decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laundromat king

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I don’t wash Jack, my wife seems to like it. $1.00 for the app after 6 months really?? That caught my attention, would be a 5 star if they would do without that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Maytag washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, and all the features, efficient, great design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer with One Reservation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washer alot. Plenty of options and features. Does seem to get "out of balance" easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted With Our Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all of the features we needed and then some at a really great price, We Love our New Best Buy Maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag, the leaders in appliances in the USA, a native product that last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works fine although it takes longer to complete a load than I was used to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brand New Washer Fail?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day we had the washer delivered (and setup), we noticed the laundry not being cleaned. After the second day we called Best Buy and they transferred me to Whirlpool and Whirlpool set up an appointment with a local repair shop, but failed to let the repair shop know about the appointment. Eventually the repair shop came out and found that the brand new washer failed 2 out of the 3 test they ran. It will take at least a week to get replacement parts, but this is a brand new washer. Should it need it?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi CookieMonster, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Poor reliability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box item and it only made it half way through the first cycle and would not drain. I had to suck out the water with my wet vac and returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, really fit the bill for what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my new Maytag washer for a week and I'm happy. This washer is quiet and it gets my clothes cleaner than my old machine.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    What is this machine suppose to do?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have the option that I wanted, washing my clothes! Every option adds water to tub and jiggles it’s contents. No options to wash and agitate. Sometimes even on deep fill with any option it offers, may not even get the clothes in the top of the pile wet.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Bestbuycustomer. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Still waiting for delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't be delivered until July 23. But to qualify for the cash, I have to submit a review by July 21

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Truly terrible washing machine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer to replace our front loading GE that I wasn’t happen with. This came highly reviewed. After having it a few months, I wish I could return it. Awful washing machine. First of all, the plastic cap that holds the door shut is extremely cheap and flimsy. We snapped it in half just opening the washer lid. And nope, it won’t run without it. I had to use superglue to put the piece back together to hope it held until a spare arrived. Cheaply built. The worst, however, is how this machine handles bulky items. If you have any intention of ever washing sheets or bedding, do NOT buy this machine. It doesn’t matter how delicating I load it and try to balance the load, it will ALWAYS get out of balance and stop working mid cycle. I have to pull apart soaking wet sheets and blankets several times some loads, spending hours to try to find a perfect balance and finish a single load. My front loader (which I hated) never had that issue. Do not be fooled by the good reviews. This is a terrible washing machine that you should NOT buy.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer, nolt0027. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product that you can get for this price and only at Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Clothes beware!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It barely adds enough water to get the clothes wet, and agitated them so hard (even on delicate) I’m afraid my clothes will be ruined!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Janana, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started. MaytagBrand

  • Rated 5 out of 5 stars

    Made in the US. Great quality. Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I've ever owned. Made in the US. Love it. It has already lasted longer than two Samsung models I've had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag too load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy!!!! Louder than I ever heard my old machine, which was a whirlpool!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer great value good price. Looks good in the wash room

    I would recommend this to a friend