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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,256 reviews
  • Rated 5 out of 5 stars

    Eddie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well have no complaints over all good washer i though it would use more water but it really dose not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    loud whasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be loud when washing. As the water flow turns on and off . pipes have a banging sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine and the price was a good value would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems I can not place big load because it make a loud noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it matched my dryer that. I have now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try something new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used a HE washer before. Takes a little getting used to, but I think I will like it better that the older style washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is definitely worth the money. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag is my chose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the options on how to treat each load.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questioning my pirchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water level doesn’t fill properly. Beginning to think I made a bed choice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Complete junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the recommendation of a friend who repairs appliances because he said they are the brand they repair the least. It hasn’t needed any repairs but it is a heap of junk. Doesn’t wash the clothes, constantly grinding and extremely loud in the spin cycle - can hear it outside the house. Plus it vibrates horribly during cycle. It’s a complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Dallas, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Excellent Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We love it! Very top quality. Thank You

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last. Warranty a joke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only a year and the warranty fix has been taking 6 months so far.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, SpencerH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited about this product...haven’t received it yet but the specs looks great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wastes energy And water. Its top loader and wint let you lift the lid if you forgot the soap or forgot to put something in. It will drain all the water out and make you start cycle again. If you soak a load then want the load to start the wash cycle it will dump the water and refill. We are in freaking drought in Ca this is not energy or water efficient.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this machine less than a month and it has thrown 2 errors and stopped working. It makes a loud noise when it starts like something is broken (since day 1) so I thought it was just doing the “sensing cycle”. It shows it is no longer returnable, so I’m stuck with it. ( I even waited a month for delivery.)

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Disappointedcustomer, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Maytag brand I had two washing machines before but this time I’m not as happy I notice the washer would be better if it had the middle part to wash I try to wash a bedspread and preferably would need to be washed by itself

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match to the dryer, priced right, great people. Helpful, knowledgeable and pleasant to deal with.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    A headache

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is terrible. It regularly becomes unbalanced and stops. It will also finish with everything still soaking. Now it's just not staying on so I can't even use it and it's a little over a year old.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey BM1136, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 3 out of 5 stars

    Average washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my washer for a little under 5 months, it’s currently not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Product and Repair Experience.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer lasted a total of 13 months and after three repair attempts, Best Buy simply said they did not know how to fix it for less than the cost of a new washer. It worked reasonably well during the warranty period and issues started almost immediately upon warranty expiration. This was the worst appliance experience I have ever had with any manufacturer and the worst repair service as well.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand