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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,247 reviews
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Maytag washer, very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, high quality and works reliably. Would order Maytag again

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Machine won’t power up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1y of service after the manufacture warranty end my machine went out, without no further notice my washer won’t power up anymore

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well in our new home space. So far very happy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T WASTE YOUR MONEY!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my washer in Jun 23, 2022, for the bigger tub. It stop washing the 1st week of Jan. 2023. I contacted the company who came out today. I was told that i could only wash one queen size comforter by it self and nothing else because it would overload and not wash. I bought this washer so i could wash more than one item. I am not satisfied with the washer at all and "Amy" the lady I spoke to on the phone was very rude and didn't help the situation. I purchase all my major appliances and electronics from here and I'm very disappointed with this washer. I'm a caregiver who needs a washer that's going work. Don't waste your money on this washer!!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey PamelaO, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Excellent top loading washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and the product works exactly as advertised. Very pleased with the quality so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few functions listed in manual for this specific model--not functioning or available.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    The knot master Failed 2.5 yrs old

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within 2.5 years…. Web reviews show as unreliable and fails often. We named it the knot master because the clothes are knotted together when the cycle is complete.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ChrisC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing start at first. Still need to get used to how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great washer with lots of options for your needs. Nice replacement for my previous Maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge and deep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! But I need a step stool to get to things in the bottom!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted me 2 whole years. Would expect more for what I paid.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    First time Maytag owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had for two weeks but so far so good! Works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer highly recommend easy to use works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more soap stain issues finally a washer that has enough water for every job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a Reliable washer and dryer buy a Maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MayT Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but need help on the different setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Love this energy efficient washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . We liked it. Installer are did excellent job and explained futures of the washer

    I would recommend this to a friend