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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,256 reviews
  • Rated 3 out of 5 stars

    Basic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a hand wash cycle. Also the add a garment period is too short.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    innovative

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very high tech, features i would not have thought of, glad I made this choice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maytag washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after purchase the washer it goes off balance and stops 10 minutes before finishing.also started rocking so hard it moves a few inches everytime.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Definitely not a good product for the environment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not thrilled with this washer because it does not wash the clothes properly. We place the adequate amount of detergent as per instructions and the water does not fill a quarter of the washer. At the end of the cycle, we have to run 1 or 2 and sometimes even 3 cycles in order to rinse the load. There is no way to get enough water to wash and rinse properly. We understand that saving water is a social responsibility for all, but this product is not contributing to this cause. Instead we have to run several cycles in order to obtain the desired washing and rinsing outcome. Little clothes load, medium clothes load, or no clothes; it is the same problem. There is no way to get around it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Pepito, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it has so many features. I can use my phone to program

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a front load washer to this and was not impressed, so decided to exchange it for a front load lg washer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been great with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the dryer has been great. Dries clothes very fast and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works as intended and ended up recommending it to my in laws who also purchasedz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal & Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our best buy reps were great and the product has been excellent so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Agitator?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we ordered washer with agitator. Loooong wash cycle

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Electrical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already having electrical issues with this washer, DO NOT purchase. Mind you the entire electrical in garage in brand new. Wire popped screen light turns off and on -no word just blank

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag is the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag is one the best appliances for home laundry. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer! It works super fast and as super efficient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down after 14 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric harness went out after only 14 months. Whirlpool won’t do anything to help. Definitely wouldn’t recommend buying. Not a quality product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Best smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever!! It has every setting for the best price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, high quality and works reliably. Would order Maytag again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent top loading washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and the product works exactly as advertised. Very pleased with the quality so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible washer. Try washing more than 2 dresses at the same time and the cycle will stop and tell you to redistribute the load. What is its capacity? Very little.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Maytag washer, very user friendly

    I would recommend this to a friend