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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,256 reviews
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load, bangs my pipes real load when the water demand comes on. 3 x’s the water didn’t spin out of the clothes

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Kathy. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sarah D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The tub is bigger than I thought it would be. It is a long reach to the bottom. That bothered me at first. But it can wash a king size comforter and pillowcases so it's worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for 4 months. Last week, it stopped working. It would "sense" the load, then say that the wash was complete. We called Maytag because it was still under warranty. HORRIBLE service. We'll never buy a Maytag again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Martin, thanks for the review. We regret to hear that your Maytag® Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Thank you for a great washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top loader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After weeks of research, very pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love it. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer highly recommend good value easy delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking Maytag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and my family like new washer and dryer gas. Maytag machine looks so nice.!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The knot master Failed 2.5 yrs old

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within 2.5 years…. Web reviews show as unreliable and fails often. We named it the knot master because the clothes are knotted together when the cycle is complete.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ChrisC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Cadjeff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking washer! Great options! Works very well! Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ... it’s a good and easy way also to use the app . Suggested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer takes a little getting used to settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wash machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice wash machine. Built way better than the GE that I bought 2 years ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Machine won’t power up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1y of service after the manufacture warranty end my machine went out, without no further notice my washer won’t power up anymore

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving this new washer! Does a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    maytag replacenent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a replacement for a maytag bravo lost in a housefire. wife likes maytag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! WiFi functions are awesome. Love getting a text when the wash is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Machine, Awesome Price. What else could you expect from a Maytag!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated Customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I don’t know how to write this review that Bestbuy is asking to write. We purchase this item on October 17 of 2023. We waited for this item to show up on the 31th of October. To have the item come in damaged now Bestbuy is making wait a month to the date of purchase to get the replacement washer. I’ve call there customer service team and it seems like they don’t care. I called a couple of days ago frustrated asked to speak with a manager and was placed on hold for a good 10 mins until I hung up. According to Bestbuy that’s the best date they could give me.. at this point I have no other choice.

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello MarvinC! We are sorry to hear about the delay of your Washer. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Sent Back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what Maytag use to be. Very disappointing. I sent the unit back because of a lack of water to clean the clothes and couldn't even spin without banging around. "Efficient" units aren't what they used to be.

    No, I would not recommend this to a friend