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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,247 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love it! Perfect but for my house great brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maytag. Not what they used to be.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my second unit. First one had issues within 2 weeks. Before the 2 months past that it took Best Buy to provide a replacement the digital screen completely quite working as well. The second unit is in place now. In the last 3 days it has developed an issue with the power button sensor. Be darned if I'm not 5 days past my return window.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi BgPoppaB, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice washer but the detergent holder seems like It’s messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer seems to work well and looks great as a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DMaytag top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy mag tag washers & my wife is happy with her new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine covered my expectations!!! Excellent price and value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LizzieNana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever. Great experience with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash’s clothing great will recommend and the service was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the old washers better when you can control the water level easier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems since i bought this "smart" washer. It malfunctions all the time and report issues through the app constantly. Maytag does nothing to help, they just send generic responses that never actually solve anything. I'm writing this review after having this washer for 1yr and 9 months and looking to buy a new one because i cant handle the inconvenience of a washer that never works properly. Biggest waste of $1,000 ever, save your money and buy an old school cheaper one.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MelissaP. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Product and Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product with good service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Washing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does a wonderful job! Love the app too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully a nice replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s on backorder. Hopefully it is as nice as the dryer is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Handle a Massive Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is huge. Had no idea what I was in for when upgrading from a humble 4.1 cu ft. washer to this. It seems bigger on the inside, like a tardis. My wife and daughter can't even reach the bottom of it when taking the clean clothes out (5' 8" or taller human required to reach everything). We now keep a long set of tongs nearby to simply flip the laundry over to the dryer. Highly recommended. The WIFI capabilities are fantastic too. Alerts us when it's done and saves everyone a trip to "check if the clothes are done yet."

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful do not buy this brand it breaks down all the time horrible!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family is still trying it to see for the two weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag a are the best service at Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size washer- great company

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer- pleasant to look at- back to a top loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool able to see through the window on top !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best part is I can wash a comforter!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it, less than 2 weeks. Hoping it lasts long and washes well.

    I would recommend this to a friend