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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's large capacity, quiet operation, and ease of use, often highlighting its overall performance and convenient size. However, some customers have raised concerns regarding issues with the machine's balance and spin cycle, with a few also expressing a preference for models with an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,256 reviews
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Squeals like a banty rooster

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the washer was about eight months old it started to click and pop now when it spins it squeals and squawks like an old banty rooster. So I'm trying to get some warranty work done on it and Best Buy is standing behind me so far back I can't see them

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey ChrisP, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have problems don’t work right sometimes yes sometimes don’t

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Battery, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    HATE This Machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this Machine! Issues draining and balancing.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We would like to look into this for you. Please send us an email at canadasocial@maytag.com. Kindly provide us with your model and serial number, and your phone number. Thank you! -Jasmyn MaytagBrand

  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer my second Maytag. Hoping to get many years out of her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a Maytag gas dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag gas dryer is a great high quality product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you have any items above a twin size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. It can't handle a full/queen size blanket on its own.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you. MaytagBrand

  • Rated 1 out of 5 stars

    Top Loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 3rd Maytag toploader washer as excessive vibration. Waited 80-days for delivery so try different brand.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello digitalphotog07! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped halfway on 2nd load!! Long time to get customer service.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Diana, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 1 out of 5 stars

    Terrible. Do not buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Never drains properly. Clothes are always wet.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Catrichie, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Delivery bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told next day delivery n ain’t gtn it till nine o’clock pm Friday n ordered few days ago. Upsetting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy if large ant of clothes added Machine tends to move

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maytag washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not good level washer and not enough power. I recommend other brand names.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey WhirlpoolWasher, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Worst Washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean clothes. Repeated washing does not help.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Bus830, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so far! We have had it for about a month now, without issues or complications. We honestly did not review all of its features before purchase, so the built-in faucet and Bluetooth features are a bonus to us! We were hesitant about buying a washer without a traditional agitator and having a clear lid; however, we are satisfied with this purchase so far. The washer will stop if the load needs to be rebalanced rather than continuing the cycle while imbalanced. This is reassuring as far as long-term maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Good capacity. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very attractive and easy to use, plus it's very quiet. Even on HIGH for spin, clothes still are quite damp. In all, it's a very good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For us it was a great buy since it was an open box. It runs great and a lot more quite then our old Maytag.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it ! This washer is so noisy and moves and shakes like it’s about to take off like a plane. Horrible horrible ! It scares my kids because of the movements and noise it makes .

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey GlendaS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nearly Perfect Washer!! Large!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer so much, its huge, Its quiet for the most part, as long as its on a level surfaca. Sometimes i hear a strange noise or 2 but it’s manageable. I love everything about it except that i have a hard time soaking my clothes! Dont forget the service plsn just in case!! I would nottrade my washer for any other washer! I would rate 5/5 stars but the feet on the bottom are jdut so junky feeling. (Befter thsn the dryer feet though!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, easy to install and use. Not the fanciest on the market but it doesn't need to be. It gets clothes clean

    I would recommend this to a friend