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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1247 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,247 of 1,247 reviews
  • Rated 2 out of 5 stars

    Esq.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with a hose too short to connect with my laundry tubs.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello 5715! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Mirek c

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer 3 months ago and we were not happy from our purchase. Washer is broken after three months and we have to wait two weeks for service.This company is the worst don't but their products because they don't really care.Never again any maytag or whirpool product

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey MirekC, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Washer lid broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy these the lid is going to break. Ours broke a year after we got it and its going to cost $300 to fix it. Theres even a facebook group about the maytag lids breaking

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Scott, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    NOT DELIVERY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT RECEIVE IT, I AM STILL WAITTING TO BE DELIVERY AT THE WAREHOUSE

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    WARNING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING Do not purchase any Maytag Whirlpool appliance. Mine died after 2 years. Terrible customer service.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MaytagGarbage. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Disappointment - draining and sensing not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped draining and washing correctly after one week. Repairman coming in a week.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Gina, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    BEWARE. Lasted less than 4 years!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a big fan until this machine died on me only THREE AND A HALF YEARS after buying! And repair isn’t covered. We are a family of 4 (two small kids). No reason it shouldn’t have lasted. The unit no longer spins and repair costs just about as much as a replacement. DONT BUY THIS MACHINE.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DGBrea. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand