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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1238 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the washer's large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the washer's reliability and balancing, while others miss having an agitator. Overall, the size of the washer is seen as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,238 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the washer. Quiet, smart and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, it's pretty quiet. It was as easy to install as any other washer. I haven't connected it to the wifi, because that service is an additional cost. Even though it isn't all that expensive, my wife decided she didn't want it. Haven't used the extra power button either.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This machine is very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient install. Washer is fairly quiet, worked well in cleaning and drying king size comforter and blankets, as well as small loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We bought an open box machine and we have had it for a year now. Going to the store and looking around was nice. No one bugging us while we looked and when we needed someone they were there. I would and will use them in the future purchase of my dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Full of Features Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to all of the features. I instantly saved money since I don’t have to put my larger items in the cleaners or go to the laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to use, washes large loads easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly easy transaction and love the washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quick and easy ordering and picking up!! Love this washer so much I bought it a 2nd time when my first one died after 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washing machine.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washing machine from Maytag. Taller than the average washing machines. But fits a good size load.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    AVOID this Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was less than six months old when it wouldn’t complete the cycle. The machine had an error code pertaining to the drain being clogged (it wasn’t) and remained locked indefinitely with my clothes in it. My husband had to manually drain it (big mess) to get it open. We contacted Maytag and they sent out a tech (two weeks later), who said he’d have to order parts and come back in another two weeks… He came back out, installed the parts, and told me it was fixed. That evening I try to wash a load and the same exact error happens and my clothes are locked in the washer soaking wet, AGAIN. Repair people can’t come out for another TWO weeks. At this point I have no faith it will be fixed then and Best Buy just informed us that it’s only a two-week return window. Two weeks?? That’s ridiculous. The employee in the store said she “only makes $15 an hour” and told my husband that he could go find the manager himself!!! I won’t be shopping at Best Buy ever again. We have two very young children, I work full time, and I have been schlepping to the laundromat for over a month after spending $800+ on a new machine. Not to mention spending $60 a week on laundry!!! Long story short, do NOT buy this. Best Buy and Maytag will leave you high and dry when it breaks.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to find a washing machine quickly, as my old one died. Did not have much time to research. This has been a great gamble. It washes large loads easily, quiet operation, easy use. Not quite sure why there is remote ability, outside of over-engineering

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    You won’t be disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Samsung top load that kept giving me a DC error and never really even liked the darn thing anyways- clothes never really came out clean. Anyways this washer is AMAZING! I have only owned it for a week but have been able to keep up with laundry, clothes even smell better and look cleaner! I have yet to use all the functions but I am so very pleased. Bonus with the app lets me know when the wash is complete since it is in the basement that is super helpful! Definitely satisfied so far!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet machine. Clothes come clean…..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Makes wash-day easy. My only problem..I did not give it a thought about how far down I would have to bend and reach to retrieve washed clothes. My reason for giving 'ease of use', 4 stars. Utilizing a pair of kitchen flat-head tongs to help. They work. Machine is well worth the money; and I love Maytag.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it, it's quiet and easy to use and I love the fact that I can monitor my wash from my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer so far. It looks good, runs quiet, and dies a great job with our clothes. Recommend this if you are looking for a good washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like but agitator needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot but I wish I had an agitator. It doesn’t seem like it really rotates any of the clothes in there. Spotty cleans

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine holds a lot of clothes! I can easily fit my king size comforter in it and it cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a huge load but uses a much smaller amount of water than the old machine. Quieter too. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer 2nd one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer . This is our second one. Nice capacity for comforters, dog beds, it also gets my dirty work clothes clean. It is also very quiet.

    I would recommend this to a friend