Customer Ratings & Reviews

Now I know why the Maytag repairman is so bored. They don’t fix anything or stand behind their product. Bought washer in May of 2021. Officially replaced it today. Multiple issues with the electronic controls. Had to have controls replaced a few months ago. Was constantly fighting out of balance issues last night went to do a pod of laundry. I got the power button and was greeted with a loud pop and a electrical flash from under the washer. At the point the washer was dead. As a total tech member. I called Best Buy. They advised me to call Maytag. Maytag said it’s no longer covered under warranty. Said we could pay to have a service man come out to diagnose the issue at our cost. I’d the defective part was covered under the limited warranty, they provide the part but we would be on the hook for the cost of the repair. Seeing as this thing was junk from the start. I couldn’t justify paying for a repair, when it was most likely only going to have more issues in the near future. I will never again buy Maytag or Whirlpool. We will also never buy another big ticket item from Best Buy ever again. Best Buy, you’ll be able to see the thousands of dollars we’ve spent at your stores over the years. I’ll be looking for alternatives going forward

I've only had this for a few weeks, but I am very satisfied with the functionality of this machine.

upgraded from a samsung, that piece of junk rusted (on top) they sent a guy to come bolt the top down so it wouldn't fly off and cause a house fire! look it up!! . My wife loves it.

Sales people kind and help. Connor o was informstive. We were in and out in no time.

We got a new washer and dryer set due to our old ones being outdated. We love them. No issues so far and they are so easy to use!

The delivery man JAKE was knowledgeable, courteous, and clearly informative about our purchase and it’s operation.

I am very pleased with this washing machine. The clothes come out clean and the spin dry is awesome.

I absolutely love this washing machine! I highly recommend it to everyone! I use the washing machine practically everyday.

Great washer! Cleans clothes very well. Great options for customizing cleaning.

Great washer and very competitive price. Highly recommend this washer.

Tough for the short to reach the bottom but no big deal. It helps to read the directions for the fill levels per your load and it works perfectly.

Great washer and dryer. Good Quality and durability.

Washer works great so far - no issues - highly recommend

We have gone through many washers. So far this one has not been a problem. Hopefully we get many years out of it. We will see.

Great quality for the money. My 4 year old Samsung had given up on life and this washer that we just purchased is far better than the previous one when it was new.

Best service and the way the make you feel like family thank you for everything Best Buy you guys are the best. My grandparents where really happy with there new washer and dryer.

Perfect product! We are very happy with our purchase !

Almost $1000 for a washer that only 14 months after purchasing , the locking mechanism breaks and we now have to pay $300 and wait a week for the part. This has not been a good washer. It says it can handle large loads but it can't. It is not nearly as good as the Maytag washer we had before that lasted 10 years. I will never buy Maytag or Whirlpool again.

Our washer lasted a total of 13 months and after three repair attempts, Best Buy simply said they did not know how to fix it for less than the cost of a new washer. It worked reasonably well during the warranty period and issues started almost immediately upon warranty expiration. This was the worst appliance experience I have ever had with any manufacturer and the worst repair service as well.

Works very great. Doesnt make loud noises. Very great product.