Customer Ratings & Reviews

I read through the direction book 2. Times. It took about 5 loads of cloths to feel comfortable.

Great washer. Very glad I purchased it. Would recommend it to others.

The only drawback on this washer is that it’s difficult to wash heavy loads like blankets or bulky items. I want to thank Best Buy to let me return this item for a front loader washer.

Runs great ...... ........ ........ ..........

This is a terrible washer. Try washing more than 2 dresses at the same time and the cycle will stop and tell you to redistribute the load. What is its capacity? Very little.

Do not purchase. Have had this four months and it’s broken with water and clothes locked it. Not pumping, drum has dropped inside, lid won’t open. Maytag isn’t open on the weekend to schedule any service. Waited on hold an hour with the automated system hanging up on me three times before I got to a person. Now I have to wait for service and if they can’t fix it I’m directed to call and wait on hold again. The machine is bad and the customer service is worse. I did purchase the Best Buy extended warranty and they have now told me it isn’t usable until the manufacturer warranty is up so I’m stuck dealing with Maytag and apparently paid for the Best Buy plan for no reason. Before it broke I would still not recommend. Unbalances frequently and is very noise when sensing and draining.

Love our new washer and dryer after not having a washer for 30 days you learn to really appreciate what you have and are able to purchase.

Great washer!! Only issue is when loose change gets stuck on the bottom of the rotating panel (no agitator) it will not properly drain the clothes.

Good washer but makes a lot of noice, also stops washing if the load is to heavy.

Excellent washer at the lowest price in the area. Great buy!

So far everything has been great with this machine and for the price compared to other manufacturers its cant relate.

Very unhappy with this purchase and very mad at myself for rushing into this thinking I couldn't go wrong with a Maytag. It rocks and shakes with every towel load, in addition to the fact it is a very loud machine with every load. I bought this to replace an LG that only lasted 6 years. I wish now I had just purchased another LG. Despite the fact it may have only last a few years, at least it would have been a satisfied few years.

Great washer. App is a very nice feature, but most importantly it works and if its like my last Maytag it will last quite a while.

Matched set with dryer we purchased. Previous Maytag with similar features lasted almost 13 years.

Night and day difference from my old washer. The spin cycle is superior and almost dries thr clothes which requires minimal drying

I’m absolutely please with my choice and the purchase of this machine. I love the smart features.

Love the in-washer faucet. The features are a bit confusing at first - still navigating them even after reading the manual, but good quality washer.

Excellent washing machine, my wife loves it, will get the matching dryer soon

Two months after purchase the washer it goes off balance and stops 10 minutes before finishing.also started rocking so hard it moves a few inches everytime.

I actually thought that by buying a Maytag I would have some good years of dependable service with few if any service calls. I liked the features advertised. I paid more than I would have for other brands/models. I didn't write a review right away though, as I wanted to be sure that the machine performed well. That was not the case. My washing machine is not yet 18 months old and on the SECOND service call I was told that the part needed would cost within 100 dollars of what I paid for the machine, and that did not include labor. We've had issues with balancing loads for months. Some of the cycles stopped working completely so we just used the few settings that did work. As for the wireless, we were only able to connect one phone, efforts to add others failed. Now I'm just going to throw the whole thing out and start over. No use dumping good money after bad for something that is obviously going to prove very costly to repair every six months or so, and that's when the machine is new. I really don't think it would make it to old age without basically paying the purchase price over and over again. Stay away. Maytag ain't what it used to be. My machine is barely 18 months old.